Paula_Báguena Level 3

Hello @hamna! My name is Paula and I work in Blossom development team, nice to meet you :chuffed: We're investigating this issue but apparently doesn't want to show up for us :cry: Are you still experiencing the problem? I'm wondering if it happens for all levels or only under certain conditions. Did you have network…

Hey all! I'm really sorry you're having a bad experience due this change :sweat: This kind of tests are usually enabled for 2-3 months, so it should be turned off soon. I don't have exact dates, but as it's been live for a couple of months already it shouldn't take long to finish it and go back to a normal refill time for…

Hey @dpepper73 :3 You're seeing hints on Facebook because we're currently only trying features like this in mobile, so Facebook will remain the same. Right now it feels soon to promise that hints will be back as we just started the test, but what I can promise is to keep you updated on this :) 

Hello again @dpepper73 and thank you for your understading regarding hints! I don't know much about this kind of data, but I personally like to read reviews on Google Play or Apple Store as we receive comments every day and we can get some insights about how a feature is performing, specially when players don't like it :p…

Hi @agibbs :smile: Going back to older levels is not possible now, but we are working in a new feature that will potentially allow you to replay levels again. Thank you for your patience! :3

Hello @dpepper73! Just as @firebombmarkus said, we've made some changes in the hints because we really want to know if our players need them or they feel bothered by them instead. It's actually very helpful to know they are missed! I'll share your feedback to the team, and from here I kindly ask you to have patience until…

Hello @bonnie88! Welcome to the Blossom community 🌸 Wild Cards are part of a feature that we want our players to try out, I know it can be a bit confusing at the beginning :anguished: but have you had the chance to play around the different cards? They will bring you new challenges and ways of playing that I'm sure will…

Amazing @vanillacookies17! I'm very happy to hear that, enjoy your boosters :hurrah:

I see @vanillacookies17, I think I know how to solve this issue! Level 4, 35 and 51 are the ones that unlock boosters. For some reason something is wrong there so they appear locked, that's why the rewards are not showing for you. Replaying levels 4, 35 and 51 should fix your problem. Can you try it and let me know if that…

Hi @vanillacookies17! Let's see if we can fix this, can you tell me which level are you in? And also which of this boosters you have unlocked: shovel, water can and color palette. Thanks in advance and sorry for this! :anguished:

Hello all! My name is Paula, I joined King 4 years ago and I'm working in Blossom's development team since last year 🌸 I've recently joined this lovely community to be able to give you all the information you need about the game, that's why I encourage you all to share your thoughts, ask questions, and tell us whenever you…

Hi @firebombmarkus! I actually don't know 😬Part of my work in Blossom's team is playing new levels to be sure they work as expected, so I'm not progressing in the game as you do, just jumping between levels and fighting with them 👀

Snails can be innofensive and adorable but not in this game, I vote for them! :p

Oh no, I know that feeling @Elsa! I have to confess that even working in this game every day, glass, leaves and moles keep challenging me all the time! But victory always shows up, so don't give up and bloom them all B)

Hello! :3 In addition to what @Elsa said, we recently fixed an issue related to that, in which you could see different people with the same Facebook profile picture. This behaviour should be happening less often in our last version, so @alabama1959 make sure you keep your game updated! 

Hello @Elsa and @ashkate! I'm not Jelly Jenny but I will do my best 😊 First of all, my name is Paula and I work in Blossom's development team, it's really nice to meet you! Regarding levels and updates, we are releasing new content once per month. This means that you'll receive 20 new levels every 4 weeks. We actually…

Sweet!! I'm really happy it helped, keep enjoying our game @Susana1974 <3

Hello @Susana1974! I'm Paula and I belong to Blossom development team, nice to meet you! I've seen your screenshot and you should definitely have your rewards unlocked. Let's try something! Scroll down in the map and play again level 4. That's the level where the Shovel should be unlocked. If completing that level works,…

Hi @Tanaya_Borkakoti, I'm really sorry to hear that :( I'm part of the Blossom development team, and we are aware that unfortunately some of our players are experiencing a problem like yours, so we are investigating and trying to get it fixed :) Were you connected to Facebook in your mobile? If so, maybe you can play in…