Tracy-7

Noble

Comments

  • This has made it to the game studio for a quick fix !! Keep checking your game. It shouldn't be long now !! I'll be checking mine as well. Thank you for your feedback, and Good luck !! 
    in Candy Crush Jelly won't load on Facebook Comment by Tracy-7 March 2018
  • Hi Again !! Just got word, this has been sent to the studio for a quick fix !! If I find out there is something we players need to do on our end I will let you know. I would try to load it every couple of hours, to see if you can get it to fully load. Hopefully it will be fixed real soon. Thanks for the feedback everyone…
    in Candy crush jelly saga not work !! Comment by Tracy-7 March 2018
  • Hi PL Fried !! This issue has been passed on to the moderators. I am hoping to hear something back from them tomorrow sometime. I will let you know as soon as I do. Sorry for the inconvenience, and thank you for contacting King Care !! 
    in Candy Crush Jelly won't load on Facebook Comment by Tracy-7 March 2018
  • Hi Everyone !! Just popping in to let you know I haven't forgotten about you. There are lots of players on the FB page with the same problem as well. Hopefully I'll have some information that will help with all this tomorrow, when the moderators get back in the office. I am really missing my game too !! :( 
    in Candy crush jelly saga not work !! Comment by Tracy-7 March 2018
  • Hi Donna !! Thank you for contacting King Care. Seems several people are having this issue, so I'm sending to the moderators to find out what we can do to fix it. They probably won't be in till Monday, but I will let you know as soon as I hear back. Keep trying though, It could be a FB problem, and sometimes those are…
    in candy crush jelly page unresponsive Comment by Tracy-7 March 2018
  • Hi Joyce !! I just put this issue on the moderators page to be checked out. There are several people having loading problems, and I'm not sure why yet. They usually aren't in on the weekends, but I will let you know, when I hear something back. Sorry for the inconvenience, and thank you for contacting King Care !! 
    in candy crush jelly has not loaded in 3 days. I have rebooted, restarted, removed and refreshed Comment by Tracy-7 March 2018
  • Hi Everyone !! I just popped on to see if anyone else was having this problem, and I can see some of you have for days. I'm so sorry about that. I just noticed it happening today. I've done all the trouble shooting steps as well, and can't load it on my PC or laptop. I am going to post this thread to my moderators page,…
    in Candy crush jelly saga not work !! Comment by Tracy-7 March 2018
  • Hi Akachelle !! We appreciate your feedback. We have been looking into this issue for a couple of days now. I am passing your message along to the moderator page. Hopefully we'll get this fixed asap. Thank you for contacting King Care, and have a great day !! 
    in Candy crush new animations causing glitches. Comment by Tracy-7 February 2018
  • Hi Debbie !! Did you get your new episodes yet ?? I have had mine released later in the day, every now, and then. Let me know if you haven't, and I'll pass it along, to see whats happening. I agree with both of you ladies, and I have complained about both issues. I can't even access the higher levels, and I am suppose to…
    in 3141 Comment by Tracy-7 February 2018
  • Hi Mandy !! Sorry you're having issues with your purchase. I am posting a link with info, and contacts to help you resolve the issue. https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1. Thank you, and have a great day !! 
    in Charged twice Comment by Tracy-7 February 2018
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