Tracy-7

Noble

Hi Karen !! Sorry I know nothing of I pads, but I am forwarding your message to my fellow superusers, so someone can help get you back on track. Thank you and have a great day !!

No problem June. I will make sure she sees it first thing Mon. Hope you get it resolved right away. Good luck !! 

Hi June !! So sorry you are still having this issue. Cez has been out of the office this week, so she hasn't seen this. I will forward it to her in box, so she will see it first thing Mon. when she comes back. I am having game issues as well, and can't play either. Makes for a boring weekend !! :( Hopefully everything will…

Hi Karen !! This issue has been sent to developers for investigation. Hopefully they can fix it soon. I will keep you posted with any updates, when they are available. Thank you !! 

This issue has been sent to developers for fixing. Hopefully it'll be very soon !! We will post updates when they are available. Thank you !!

Hi Sandra. This issue has been sent to the developers for investigation. Not sure when it will be fixed, but they are working on it. We will let you know, as soon as we find out. Thank you !!

Hi Patti ! So sorry you're having problems with your game. The Candy Crush team are working on a fix for this issue already. We will keep you informed with any updates we receive !! Thank you !! 

Here is a link for windows 10 syncing issues. Hope it helps https://care.king.com/en/candy-crush-jelly-saga/cant-get-your-games-to-load-on-windows-10-check-this-out

Thank you for contacting King Care. Please use link attached to address purchase issues. https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1

Hi Charles !! Thank you for contacting King Care. Attaching a link to help you sync your account. Hope it helps. https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-ios