Comments
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@itslianna I will ask you to do some troubleshooting steps. Let me know if they helped you. https://community.king.com/en/blog/discussion/234676/is-your-game-crashing-on-an-android-device
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Thank you for the second post @marscrushinit I will elevate this to our Community Manager.
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@cherr011 As I see you are playing it on Facebook. Please try these troubleshooting steps and let me know if they helped you. https://community.king.com/en/candy-crush-saga/discussion/218696/web-browser-update
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@dsmazyck Please follow the link below and you will see several options what to do when your purchase goes wrong including the refund option. https://community.king.com/en/candy-crush-saga/discussion/246195/did-something-go-wrong-with-your-purchase I hope this will help you. Let me know if you need assistance.
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@Odibeze You shouldn't lose your gold bars unless you purchased something. Can you please tell me which device and OS are you using for playing this game?
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Hi @yoopernurse @odibeze @dsmazyck and welcome to our adorable Community π I am sorry you are having these issues. I will give my best to provide you with some help. @yoopernurse The boosters and lives we collect are stored on our device's memory. This way we can reach them even if we are offline. Unfortunately, this meansβ¦
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Hi @Bridgette and welcome to our adorable Community π Can you please tell me more about your issue? What gold are you referring to? Did you purchase the gold?Β
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Hi @martaelo and welcome to our adorable Community π We use only English language here so we can understand each other better and provide more help. I will ask you kindly to make a new post in English and we will do our best to help you. You can use a translator if necessary. This thread will be closed now. Thank you forβ¦
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Hi again @TheInsane1990 There is no King Community for now. But you never know what the future will bring π
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Hi @TheInsane1990 and welcome to our adorable Community π It's never too late to begin. I hope you will enjoy this game and the Community too. If you need assistance, don't hesitate to ask π Good luck and keep crushing π