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It's like a vicious circle!
I don't know who else to ask, since Customer Care(Support) couldn't answer my question. They suggested I "share" any questions on here. I’m going to tag the Moderators too, since they should be able to either answer the questions or direct me to someone who can. What and Why, is the purpose of these insane "Test Groups "??…
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To the Moderators
I'm going to tag the ones that I know of, but this message is for ALL MODERATORS. @QueenB , @kiara_wael, @MountainMom, @King_admin , and to all the rest that I don't remember, I'm asking this question, with hope that one of you can provide me an answer. I already tagged @kiara_wael, today but haven't received any response…
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Higher Levels=Being put in a test group!
If you're lucky enough to reach a very high level, King decides you should be "punished" by putting you in one of their ridiculous "test groups"!! So, you can work your 🤬 off, sometimes spend money, and what do you get in return, NOT BEING ABLE to move through the episode races without "pure luck", or using/buying lots of…
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Trying to get some help
I'm asking you @MountainMom ,because I know you're one of the Moderators. I have reached out to the Customer Care team(a lot!) but I get the exact same message back. I would send you a screenshot, but it looks like it's a site that is blocked from taking a screenshot? Anyway, after almost 4 weeks of not being able to move…
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It's all about making money off players!
These two Ads popped up in my game this evening. I no longer receive the Sweet Cinema, or ANY of the "rewards" in my game anymore.! Yet, King has no problem wanting me to spend money to have these exact things that your should get for free!! I have never paid to play, and they can keep these ridiculous offers to…
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Sounds like nothing has changed!
Since I haven't been able to play, unless I want to use a lot of gold bars( which,I don'thave tons left), it sounds like players are frustrated by how hard the levels seem to be. I might be stuck on the level I'm currently at, until King can give me back the things I need. Then again, if they don't plan on restoring my…
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Bad wheel is finally gone, now if only I could get other things to work!
I was very happy to have that wheel of fortune disappear from my game! But, until I can get my boosters, Sweet Cinema, Refill lives, Ads back, then it's very hard to try and play levels without any extra moves. I have sent numerous messages to Customer Care, and they continue to send me the same ridiculous message back.…
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Impossible!!
This is where I'm currently stuck on. I don't have very many gold bars, NO more Refill lives, boosters, ads, or Sweet Cinema. So, I will be on here for a long time. I was lucky to have that God awful wheel of fortune go away today. But, my next 3-4 levels are Super hard, Nightmare or Legendary. Come on, King, give me back…
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What's the difference?
The Customer Care team suggested that I reach out to either the Game Account or Community Account. Can someone please tell me what the difference is? Thanks!
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Is anyone else NOT receiving the following....
I have addressed this question to the Moderators more times than I care to think about. I haven't received the Sweet Cinema, Refill Lives, or ANYTHING else that would help me get through this ridiculous game. I'm just wondering if anyone else is in this "come and go" feature that they(the Moderators) continue to tell me…
