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I am afraid there is nothing you can do. Everything in the game is computerised and automatic, there is no way customer services can turn on ads for any player. It's not under anyone's control. An AI runs the game and if you receive ads or not is down to some algorithm nobody can override. Even if it could be done, King are clearly not interested in complaints about ads, as we can see in the 2000+ comments in the dedicated thread that have accumulated since 2021!
Never allow others access to your phone. If you do, always make sure that any purchases require confirmation using either a password or biometric data such as a fingerprint or face recognition! It's quite simple to install such protection on all devices and if you lend your phone to anyone else I strongly recommend you do this. I use Apple and could never make an accidental purchase since I always have to confirm every single purchase. This is important even if you are the only user.
Hello @Piseag Unfortunately the Midsummer Meltdown levels are set to what they are. Some are possible to pass if you start off with a double super charger combo, but I am not convinced that some of these levels have a "without boosters" solution at all. Starting boosters are generally useless and the fish are also useless since they don't attack toffee. So you are left with hoping to get close enough to see that a single UFO will help you pass the level at 2 or 3 moves from the end. The Season Pass event will give you a a free UFO for playing and replaying easy old levels. Keep it until you get really close and then use the UFO when you have three moves left and it should attack the three thickest layers of toffee left.
Complaints like yours have become much more frequent in the last few weeks, especially those when the dragons sit above the exits after our last move. Let's face it: The end of level algorithms are pre determined to the outcome we are meant to have, and if we achieve a different outcome than the one the AI has granted us, we fail anyway! It's an error in the programming. King do need to fix it. But I'm not sure that they will.
In some levels like 10973 if you land the frog into some elements like sugar-coated Colorbomb, the game board will freeze and prevent you from doing anything other than quitting the level.
If this causes you to win the level, then you will not be able to win the level as the game board will freeze, with the only way to exit is to close the app and lose a life.
Just checked in the mirror to see if I've got 'Worst Test Group' stamped on my forehead. I'm starting to get a bit of a complex, seem to be in every new or worst test group going. Not had Sweet Cinema properly for weeks, now missing, have to wait and see if it appears as a widget on my map. Now completed a Gold Chocolate Box, just in time as I had to wait for the new levels to complete the Pass 16 levels first go. Was only getting 30 gold for that anyway, but now I'm getting
Crikey what next, I dread to think 🥴