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Accessibility features: visual options on your Apple device
Dear community, Here at King, we want to make sure that all of our players have the best gaming experience possible. In this announcement, we would like to share with you some tips on how to set up your device to use the accessibility features in the game. We are going to explain the following visual options for Apple iOS…
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Moving your game progress to a new device (Apple)
Getting a new phone or tablet is always exciting! But before you can start using it normally, you need to set everything up. If you have recently acquired a new phone or tablet, we will help you transfer your game progress. Follow these steps to set up your game on your new device successfully.How do I transfer my game…
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Did something go wrong with your purchase? (Apple)
Sometimes there might be issues when making an in-game purchase. Don’t worry, we can help you fix the problem! A purchase issue can be caused for very different reasons. In the lines below you can see different scenarios that might be triggering the problem in your transaction. Transactions are usually delivered instantly,…
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Game keeps connecting to the wrong Facebook account
Sometimes the game can by mistake connect to another person's Facebook account if that person has logged into their Facebook on your device earlier. If you have issues getting the game back connected to your account, please try these steps to get this sorted out: -Disconnect the game from Facebook under the game's Settings…
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Remember to connect to your King account (Apple)
Did you achieve a high level in the game and you're afraid to lose your progress? Do you know that you can save your progress to the King account? King account allows you to easily save your game progress, play across multiple devices or platforms and also send and receive help at Roadblocks, extra lives and other juicy…
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How to access the in-game Help Center!
The in-game Help Center is an excellent source of information. The Help Center is up to date with game tips, level guides, technical and payment troubleshooting and more! If you are stuck for any reason, it might be a good idea to take a look at the Help Center. How you get to the Help Center changes depending on the game.…
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Where did my progress and friends list go? (Apple)
Some privacy settings in Facebook can affect whether your game progress
is synced and if your friends’ lists appear in the game. If you are having
issues with either, try the tips below. If
you have lost your saved game on mobile , try signing in again to Facebook · Make sure
that you are correctly signed in to your…
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Having trouble connecting your game to Kingdom? (Apple)
New to the Community? Register here in just 2 seconds! 🌟 Worry not! While technical issues are very frustrating, the great news is that they are also generally quite easily fixed. The first thing we need to do is make sure that your device is running as smoothly as possible. First, make sure that your game is up to date.…
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Having problems connecting to Facebook on your Apple device?
While technical issues are very frustrating, the great news is that they are also generally quite easily fixed. The first thing we need to do is make sure that your device is running as smoothly as possible. We'd recommend some of these simple steps below which fix the majority of Facebook connection issues and get you…
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Why are there no more levels?
Congratulations it sounds like you are on the last level. If you are playing on a mobile device then please be sure to always have the latest game version installed, that way you will always have access to all of the currently available levels. We have many games and level releases that come out at different times. Some…
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Is my Apple device compatible with the game?
As technology is constantly advancing, it's not possible to give a definite list of devices which are or are not compatible, as this regularly changes. To give some broad guidelines, if your device is older than 2 years since it's manufacture, it's possible the specification may no longer be sufficient to deliver the…
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How to get your game progress back on Apple device - Facebook Connected!
New to the Community? Register here in just 2 seconds! 🌟 Have you lost your levels or had the wrong profile in your game? Sometimes especially if you are sharing your device or logging into several Facebook profiles, games can get tangled up and confused. Worry not, as you can always disconnect the game app from Facebook…
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Remember to connect your game to Facebook!
New to the Community? Register here in just 2 seconds! 🌟 Did you achieve a high level in the game and you're afraid to lose your progress? Do you know that you can save your progress to your Facebook account? Facebook allows you to easily save your game progress, play across multiple devices or platforms and also send and…
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Is your game crashing on an Apple device?
New to the Community? Register here in just 2 seconds! 🌟 Our games are in continuous evolution and each new update including additional content and features mean that lots of new code are written by our developers which might include some bugs. We test all our updates thoroughly to remove any possible bugs, but it might…
