-
Lost my rewards
My candy crush app froze on my phone, so I had to delete it then reinstall it. When I opened it back up, linked to my Facebook account, I noticed all the boosters I had one were all gone. I had over 100 coconut wheels and 35 color bombs! I’m so irritated! How do I get them back??
-
Why
I can't upgrade my candy crush. Why?!!cause I'm from iran?!!!!!its not fair....
-
Spring contest
i located all 13 characters, but now I can not find the thread where I am suppose to add my player info. Can someone help?
-
Galaxy s7 crashing
I'm on level 1060, I have a galaxy s7 and the game keeps crashing. I have cleared the cache. Uninstalled and installed. Made sure it's updated. Sent feedback. Restarted my phone. It crashes during the game every time. I passed the level at one point and it crashed before it could add up my score but then it started over at…
-
Level 4654 help
Am I missing something? It says i have 2 cherries left and can't find where they are supposed to come from. And I won an hour of unlimited lives when I started this level that I am losing out on because I don't want to keep playing and losing bot levels if there's a problem with the level. Also, this is the second week in…
-
Missing prizes
I have not received my prizes for the weekly challenge even though I came second last week and first this week. Why??
-
I have reached level 3065 and I am being told that new levels will be available soon....
....also it was suggested that I continue to play older levels to collect bonuses. But I cant participate competitively in some of the events when I am not completing new levels. I checked with online help and some are showing levels up to 3100....so why cant I access them? What is the point in holding me up for a week or…
-
Requesting full refund. Charged $2.99 3 times but did get to keep playing.
Requesting full refund. Charged $2.99 3 times but did get to keep playing.
-
Progress lost
Hey! I accidentally linked my game to my facebook account which was already linked to my son's account. He was on level 573 and i was on 2023. Earlier i had not linked my game to my email or facebook. How to i retreive my progress and get back to level 2023. I already unlinked my son's facebook account.
-
Level 881 wrong number of moves
I am in level 881 and I only have 12 moves. It looks like I should have 30. I see others posted this same issue back in 2018. Has this been resolved? Is there a way to get past this?
-
in spanish please?
hay comunidad en español?
-
Please stop increasing the size of the goals when you complete them!
it is impossible to see how many of each goal remains when one gets huge with a big check mark on it! Can you please not make them get big when they are accomplished? It is especially bad when there are three goals (jelly, licorice swirls, cakes, etc); everything is covered.
-
I bought and did not receive the bonuses.
How will we resolve the issue of credits that I did not receive in the candy crush game and which is on my credit card statement?
-
dap58 I have lost all my boosters when upgrading to a new Tablet.
How do I restore/retrieve all boosters from my old tablet to my new tablet??
-
Not getting your rewards? Daily spinning wheel not giving you the prizes?
Have you not been getting your rewards? Sugar Drop challenge disappearing? Daily spinning wheel not giving you the rewards? Are you playing the game through king.com? This seems to be happening with those who are playing the
game on the old version which is Flash related. Candy Crush Saga on king.com is the old version.…
-
Event Prizes not Posted
I won Space Race event, claimed my prize (showed 6 hrs times 2 things plus other boosters) but none have posted to my account.
-
Losing the Robot
I had a full robot, and as my commute finished, I stopped playing. Now when I come to resume at lunch time, Rimini sheep is all grown up, I get some boosters from that but also my Robot got reset. It seems like whenever an event like feeding the sheep comes to an end, the Robot is also reset.
-
Paradise Bay offer
I haven't received the offer yet, must say it is very long 48 hours 😳 Guess it was all hoax, so on May 17th I'll stop playing Kings games.
-
Level 4492 bug - ingredients continually fall through portal
I am playing this level on Android and my candies just keep falling through the portal on a loop.
-
I hit the jackpot and I still didn’t receive anything ?
How do I receive my treats from the jackpot ?