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Board Reset
Hi - seems like the rules have changed yet again! We can no longer back out of a game without losing a life. This must be reverted back - please fix!
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Windows 10 can't send or receive lives
Not using FB, do not want to use FB!!! Have requested help before but not received help for Windows 10.Been stuck for months now on level 455. When I log in, it will show that I have notifications waiting, however when I click on them, there's nothing there.
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phone hasn't synced for a while, it no longer shows an area to connect to Facebook.
I restarted both the game and my FB account and nothing. FB shows I'm on a level about 1,000 shorter than where I am on my actual game on my phone. I can't "gift" friends lives anymore, etc.
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Ii dont have any lives...why do i have 14000 time to next life?😭😭
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I have not received my Gold deal
I just purchased HKD 15 deal and didnt received my 10 Golds. Please follow up for me.
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Candy chronicles isn’t working?
My candy chronicles will not open?
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Restore level - no backup
Hi. I have reached out via email, however I have had no response. My levels reached disappeared and did not have a profile, so it was not backed up. I have asked for it to restored to level 2770. Please will you assist with my request. Regards
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Kan spel niet downloaden
Waarom kan ik candy crush niet downloaden?? 😡😡
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Lost bars
i bought 50 bars in Black Friday sale with 2 hour boosters. I had 52 bars in my account. Used 24. For 10 lives. When I tried using the next 12 bars 2-3 times an error message saying my purchase failed came each time. I then realised my 24 bars were gone without me using them and I had been left with 4. Not cool.. at all.…
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Can no longer restart levels
over 4,000 levels and all of a sudden I can no longer restart levels with a better board without losing a life. Why the change? I think that will be the end for me. Anyone else got the same issue?
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Another take away
It wasn’t enough they took away the bonuses from the bonus wheel (timed bonus is useless to players waiting for new levels) now they’ve taken away the reset from levels you haven’t started yet. They’re just ruining the fun!!!! Come on Candy Crush programmers stop taking away from the game players!
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Loosing lives👎🏻 Terrible update 😡
Hello, the new update is really bad and makes playing the game so boring. Now when i end the game without doing any move i loose a life, I usually used to close the level without loosing anything but now we loose lives and rewards and this is really annoying i hate the new update, we only have 5 lives and what if I didn’t…
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contact support
I bought gold bars yesterday and the money came out of my bank account but the gold bars were not put onto my game who do i contact?
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Email notifications
How can I turn off email notifications from this site? I must get at least 20 emails a day telling me about everything. It's just too much
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No longer able to exit an unstarted board without losing lives☹
At level 2975 and above, I am no longer able to exit an unstarted board without losing lives. I will no longer play if this is the new norm! Thank you Kathy
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On Dec 4 I attempted to purchase the sweet bundle for 19.99. It told me that payment was not accepte
On dec 4 I attempted to purchase the sweet bundle for 19.99. I was told my payment was not accepted and my bank account would not be charged. I attempted a second time and was told the same thing. When I checked my bank account I was charged for both purchases in the amount of 39.98. Please check your records and give me…
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I get all my timed rewards after my last life, so never get to use them.
30 minutes of a reward only can claim after my lives are gone, so they r useless.
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So MAD!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Has anyone else expereinced on the 4th Dec 2019, that there credit cards and Paypal account was charged for purchases that actually failed????????? How do I get my money re-funded?????
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booster roulette
Gentlemen, even though we had done these procedures given by you, I repeated them again and the problem continues, the booster roulette does not connect, it does not load, it continues to spin around and I tell you in the most serious way that all the devils are coming because of me. these problems could not have been…
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Frustrating Issue
When you begin a level, when pressing the back button without making any move, you can get back and then again start the level. This was useful when you forgot to use a booster or uncheck the booster before starting the game. Now when you press the back button, it asks to either 'End Game' or continue. In all these years…