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Need help getting my game restored.

carissanchriscarissanchris Posts: 3
in Support

I have finished up to 633 of the levels and now it's showing that I've finished through the 700's.  I can't move forward at all on any levels because the amount needed to proceed is in the millions.  I would just like for the game to be restored to level I last finished.  Can you please look into this for me?

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Answers

  • KingsPinnKingsPinn Posts: 3,526 Newbie

    I saw that this happened to another player on here. Someone recommended updating the app and disconnecting/reconnecting to Facebook and they said that it worked so try it out 

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  • Hey! Would you like to give us your opinion?

  • carissanchriscarissanchris Posts: 3

    This is the actual game on my Facebook.  I did take it off and put it back on, but it didn't change anything.  

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  • KingsPinnKingsPinn Posts: 3,526 Newbie

    Hmm, okay. Maybe remove the game, clear out your browser cache and history etc and then add it again. Try that :) 

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  • carissanchriscarissanchris Posts: 3

    Tried that as well.  It's still not working.

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