Completed levels disapear

I completed several levels with high scores on my phone on Saturday, then Sunday when I logged in, it was like it never happened. How can I get the completed levels and/or used boosters back? The same thing happened on Soda, but it was only one or two levels.

Answers

  • CezdiamondCezdiamond Posts: 6,503 Community Manager

    Hi Chrissie-  Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.  

    Have a lovely day  :-)


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  • Woody49Woody49 Posts: 1 Newbie

    I have the same problem, I was on level 1460 but when I updated on App Store it put me back to level 1.

    please could you tell me how to get my progress back.

  • Sukanta_BiswasSukanta_Biswas Posts: 20,067 Candy Moderator

    Welcome to the King Community.

    Here you will find detailed information on how to get your game progress back.

    For further assistance, please feel free to write back to us. We'll be happy to assist you.

    Thank you.


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