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I replaced a broken iPhone. My progress is up to date but how do I get my purchases?

daspirodaspiro Posts: 1
in Support

My iPhone broke and I replaced it. My progress is correct thanks to my Facebook login but all the special candies I purchased or earned over time are missing. How do I get them back? I've spent quite a bit of money and don't want to lose those special candies. This is for Candy Crush Saga.

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Answers

  • CezdiamondCezdiamond Posts: 6,503 Community Manager
    edited August 2016

    Hi Daspiro- Thanks for posting on King Care. I am really sorry that you have lost your items. I would like to check your account  so I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)

    Have a sweet week! 


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