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Gold card purchase

kpkp Posts: 2
in Support

I purchased gold bars twice today. I did not receive any game card number or digital pin code. The only thing I received was a receipt for paypal paying the money. Please advise

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Answers

  • CezdiamondCezdiamond Posts: 6,503 Community Manager

    Hi kp- Thanks for posting on King Care. I am really sorry that you did not receive your Gold Bars. This should never happen.

    Let's make things right again, I would like to check the details of these purchases so  I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)

    Have a lovely week!


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  • kpkp Posts: 2

    Hi kp- Thanks for posting on King Care. I am really sorry that you did not receive your Gold Bars. This should never happen.

    Let's make things right again, I would like to check the details of these purchases so  I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)

    Have a lovely week!

    I don't see an envelope
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