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Candy Crush Saga

Tara_LulyTara_Luly Posts: 2
in Support

Recently, I don't see my friends anymore in the game when I asked for extra life. I saw a list of people that I don't know who they are. I deleted and re-installed facebook and candy crush saga a few times, trying reset the conditions. The games linked back to the level where I was at (level 1756). However, I still don't see my friends. It's boring to play with no friend compete and noone gives you extra moves/life everyday. Please help!

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Answers

  • KingsPinnKingsPinn Posts: 3,526 Newbie

    It sounds like your game is connected to the Kingdom and not to Facebook. 

    Go to the settings (home screen, bottom left) and tap on the orange Kingdom icon and logout then go back to the home page and connect to Facebook from there. 

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  • Tara_LulyTara_Luly Posts: 2
    edited October 2016

    It sounds like your game is connected to the Kingdom and not to Facebook. 

    Go to the settings (home screen, bottom left) and tap on the orange Kingdom icon and logout then go back to the home page and connect to Facebook from there. 

    Thanks for your help answering my question. I tapped on the orange Kingdom icon and logout. Then went back to the home page and click on the face book icon (to sync with facebook). However, I kept receiving this message "Safari cannot open the page because the address is invalid". I clicked "ok/done" then received another message "Connecting to Facebook cancelled".Looks like Safari cannot open Candy Crush page. I also tried to go to facebook.com in Safari, then login to facebook; click on the game request from a friend and download candy crush saga again. The game is download but when I tried to syn the game with facebook with either step below:1) Login In with The Facebook AppI receive message "Safari cannot open the page because the address is invalid"2) Login with email/facebook passwordI logged in with my email and fb password. Then received this message Confirm "You have already authorized Candy Crush Saga". Then I clicked "OK" then received the "Open this page in "Candy Crush Saga". I clicked "Open". Then received the next message "Safari cannot open the page because the address in in valid"
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