Cannot play candy crush

for some time I cannot play candy crush. The game is not loading and the few times that is does load it turns blach after a few moves. I have followed all your instructions, playing other games no problem.

please help .

Answers

  • WunderbaumWunderbaum Posts: 4,398 Level 4

    Hi Tien!

    Which version of the iPad do you have?

    If you are using an older iPad then please see this thread: https://care.king.com/en/candy-crush-saga/why-is-ipad-2-not-supported-anymore-for-candy-crush-crash 

    Some of the older phones and tablets can't run the game so this might be your issue.

    It can also be that you have other apps running that interferes with the game. Try a simple reboot right before playing the game to see if it solves the issue.

    Cheers :-)

    This signature made of 100% recycled electrons
  • Hey! Would you like to give us your opinion?

  • hien1299hien1299 Posts: 1 Newbie
    edited February 8

    […]

    *Edit by CM: unsupported language. Please remember the vehicular language in this forum is English. Thank you!

  • Werner_CichyWerner_Cichy Posts: 26,290 Crushing Legend

    Check the game for updates, tell us which device are you playing on?




         The last completed Levels              

       
         Candy Crush Saga , Level 9170
         Candy Crush Friends Saga , Level 4240
         Candy Crush Soda Saga , Level 4175
        
     Papa Pear Saga , Level 108
         Diamond Diaries Saga , Level 100
         Pet Rescue Saga , Level 45
         Blossom Blast Saga , Level 25 
         Bubble Witch 3 Saga , Level 19 
         Farm Heroes Saga, Level 2

                         



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