Cannot play candy crush

Tien_Wiegman

for some time I cannot play candy crush. The game is not loading and the few times that is does load it turns blach after a few moves. I have followed all your instructions, playing other games no problem.

please help .

Wunderbaum

Hi Tien!

Which version of the iPad do you have?

If you are using an older iPad then please see this thread: https://care.king.com/en/candy-crush-saga/why-is-ipad-2-not-supported-anymore-for-candy-crush-crash 

Some of the older phones and tablets can't run the game so this might be your issue.

It can also be that you have other apps running that interferes with the game. Try a simple reboot right before playing the game to see if it solves the issue.

Cheers :-)

hien1299

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*Edit by CM: unsupported language. Please remember the vehicular language in this forum is English. Thank you!

Werner_Cichy

https://community.king.com/en/candy-crush-saga/discussion/198954/cannot-play-candy-crush

Check the game for updates, tell us which device are you playing on?