Hello I have to uninstall candy crush because I could not do the update. So I lost all my boosters. Is it possible to recover them? Thanks for your feedback
Hi Magali!- Thanks for posting on King Care. I am really sorry that you have lost your boosters, I can understand your frustration. Please note that the boosters are saved to your device and not the game data, so you can use them when offline too. This does mean that any updates, crashes or device changes can cause these items to be lost.
For this reason we do not recommend storing too many of the won boosters as these can indeed be lost unlike Gold Bars.Let's make things right again so that you can all enjoy your sweet adventures! I will send you a private message so that I can check your account, please click on the envelope icon in the top right hand corner of your screen.
As soon as you get back to me we can get this sorted :-)
I've experienced the same exact thing. It's heart breaking. I almost don't even wanna play this game anymore.. please If anyone can fix this for me.. I'll be grateful.
I've experienced the same exact thing. It's heart breaking. I almost don't even wanna play this game anymore.. please If anyone can fix this for me.. I'll be grateful.
Hi Meriem- Do not worry I will send you a message too!
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I have lost close to 200 gifted lives and all my boosters, have sent many messages but only get a link to this board as a reply. Hope you can help! Saved the lives to use while I'm in hospital! The game keeps crashing and I had to delete and reinstall a few times. Have just reinstalled again. Please help me get the lives back!
I have lost close to 200 gifted lives and all my boosters, have sent many messages but only get a link to this board as a reply. Hope you can help! Saved the lives to use while I'm in hospital! The game keeps crashing and I had to delete and reinstall a few times. Have just reinstalled again. Please help me get the lives back!
Hi Spazella- I will send you a message also :-)
Got a great Candy Crush Saga tip for players? Share here to have your idea featured and win Gold Bars!
Answers
Hi Magali!- Thanks for posting on King Care. I am really sorry that you have lost your boosters, I can understand your frustration. Please note that the boosters are saved to your device and not the game data, so you can use them when offline too. This does mean that any updates, crashes or device changes can cause these items to be lost.
For this reason we do not recommend storing too many of the won boosters as these can indeed be lost unlike Gold Bars.Let's make things right again so that you can all enjoy your sweet adventures! I will send you a private message so that I can check your account, please click on the envelope icon in the top right hand corner of your screen.
As soon as you get back to me we can get this sorted :-)
Have a Candy Crushing week!
Got a great Candy Crush Saga tip for players? Share here to have your idea featured and win Gold Bars!
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0 · Helpful Woah! Sweet Love Hahawhere is the envelope icon? so I'll not get my boosters? thank you for your reply
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0 · Helpful Woah! Sweet Love HahaPlease check your profile icon in the top right hand corner of the King Care page and you should find an envelope icon. Thanks!
Got a great Candy Crush Saga tip for players? Share here to have your idea featured and win Gold Bars!
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0 · Helpful Woah! Sweet Love HahaGot a great Candy Crush Saga tip for players? Share here to have your idea featured and win Gold Bars!
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0 · Helpful Woah! Sweet Love HahaGlad that the problem is now fixed :-)
Got a great Candy Crush Saga tip for players? Share here to have your idea featured and win Gold Bars!
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0 · Helpful Woah! Sweet Love HahaHello I have to uninstall candy crush because I could not do the update. So I lost all my boosters. Is it possible to recover them?
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0 · Helpful Woah! Sweet Love Haha????????
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0 · Helpful Woah! Sweet Love HahaHi RaghavendraNayak- I will send you a message through King Care. :-)
Got a great Candy Crush Saga tip for players? Share here to have your idea featured and win Gold Bars!
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0 · Helpful Woah! Sweet Love HahaGot a great Candy Crush Saga tip for players? Share here to have your idea featured and win Gold Bars!
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0 · Helpful Woah! Sweet Love HahaI've experienced the same exact thing. It's heart breaking. I almost don't even wanna play this game anymore.. please If anyone can fix this for me.. I'll be grateful.
- Report
0 · Helpful Woah! Sweet Love HahaGot a great Candy Crush Saga tip for players? Share here to have your idea featured and win Gold Bars!
- Report
0 · Helpful Woah! Sweet Love HahaI have lost close to 200 gifted lives and all my boosters, have sent many messages but only get a link to this board as a reply. Hope you can help! Saved the lives to use while I'm in hospital! The game keeps crashing and I had to delete and reinstall a few times. Have just reinstalled again. Please help me get the lives back!
- Report
0 · Helpful Woah! Sweet Love HahaGot a great Candy Crush Saga tip for players? Share here to have your idea featured and win Gold Bars!
- Report
0 · Helpful Woah! Sweet Love HahaI got a request for information which I quickly sent and nothing since.
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0 · Helpful Woah! Sweet Love HahaGot a great Candy Crush Saga tip for players? Share here to have your idea featured and win Gold Bars!
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0 · Helpful Woah! Sweet Love Haha