Hi Magali!- Thanks for posting on King Care. I am really sorry that you have lost your boosters, I can understand your frustration. Please note that the boosters are saved to your device and not the game data, so you can use them when offline too. This does mean that any updates, crashes or device changes can cause these items to be lost.
For this reason we do not recommend storing too many of the won boosters as these can indeed be lost unlike Gold Bars.Let's make things right again so that you can all enjoy your sweet adventures! I will send you a private message so that I can check your account, please click on the envelope icon in the top right hand corner of your screen.
As soon as you get back to me we can get this sorted :-)
Have a Candy Crushing week!
I've lost all my boosters by switching phones. Yes y'all can replace our boosters y'all have b4. It's not our fault they are lost because we switched to new phones. I've been saving my stuff for year(s). No reason we can't get our stuff back.
Please check your profile icon in the top right hand corner of the King Care page and you should find an envelope icon. Thanks!
Hello King Care, I have lost my boosters too on Candy Crush Soda Saga after the updates. Then, I reinstalled it because it did not work well after. Please help me with these. Thank you in advance.
I have the same isue and lost over 100 maybe 200 boosters. Also do something to solve this isue cause it's our right to want to store them. Thank you in advance.
I have the same problem that i lost all my booster, over 300 items for all. I dont aware that reinstalling will delete everything :(. Can you please help me recover them?
Answers
- Report
0 · Helpful Woah! Sweet Love Haha- Report
0 · Helpful Woah! Sweet Love HahaI have the same isue and lost over 100 maybe 200 boosters. Also do something to solve this isue cause it's our right to want to store them. Thank you in advance.
- Report
0 · Helpful Woah! Sweet Love HahaHelp! I had to delete candy crush because I wasnt getting any new levels. When I did that, I got new levels but lost all my boosters. Thanks,
- Report
0 · Helpful Woah! Sweet Love HahaDear @Cezdiamond,
I have the same problem that i lost all my booster, over 300 items for all. I dont aware that reinstalling will delete everything :(. Can you please help me recover them?
I very love Candy Crush, my ID is 1693125270
Best regards
- Report
0 · Helpful Woah! Sweet Love HahaPlease check this thread here.
Have you passed 1000 levels in Candy Crush Saga?
Collect your badge from HERE.
- Report
1 · 1Helpful Woah! Sweet Love Haha