I want to deactivate my facebook account, but i dont want to lose my track record in candy crush

Anrishi

I am planning to deactivate my Fb account, so i have my candy crush connected with facebook and i have a good progress and i dont want to lose it when i deactivate my account. So i want to continue my same candy crush game without using facebook. Please help.

JillyJill

Hi Anrishi,

Thank you for contacting King Care!  Do you have the email address you used for FB? Can you provide me with that so I can check on king.com if you have an account?  And then I can tell you how to sync your levels before you deactivate FB.

Thank you,

Jilly 

JillyJill

Or, if you're registered with king.com try these steps:

https://care.king.com/en/candy-crush-saga/how-can-i-transfer-my-progress-from-facebook-to-the-king-website

Thanks,

Jilly

Anrishi

Hi Anrishi,

Thank you for contacting King Care!  Do you have the email address you used for FB? Can you provide me with that so I can check on king.com if you have an account?  And then I can tell you how to sync your levels before you deactivate FB.

Thank you,

Jilly 

Thank you for the suggestion and help. But where should i provide my email to you?

AliskaC

Game ID 1401230685

(EDITED by CM - Personal information) 

bearwithme

Hello @AliskaC and welcome to our wonderful King Community! We do not ask for personal information of players in the open forum (like email addresses) - of information of a personal nature is needed - we will ask for it through a PM. So can you please edit your comment (the grey wheel in the upper right hand corner) to remove your email address?

So do you have a similar issue? You have been playing thru a FB account and now want to deactivate it? If so, you can create a king.com account and sync it with the FB account. Once you do that - then you can continue to play only via the king.com account and go ahead and deactivate the FB account. You can find out how to do this here.