Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this.
Dears how are you I was playing candy crush saga and i was waiting for new levels to play, but when I was preparing to play the game got crashed and when I try to turn it on it said candy crush keep stopping. So I tried to clear the data and restarted the game, it brought me back to level 1 and I lost all my boosters so I cant play new levels. If you can do anything to restore my boosters please help me thanks
Unfortunately, we can no longer reset the boosters, they are temporarily stored and unfortunately lost when reinstalling. If you don't have your score back after that, we can help. Check out the link. If you have problems with this, please contact me again
@yoph_1234 Hi and welcome, Sorry to here this has happened to you but never clear game data as boosters are stored there only clear the cache. Unfortunately in the case of mobile devices your boosters are stored on the device itself. So if you game or device crashes , you uninstall or even change device. Your boosters are lost and are not recoverable/ transferable.
Unless you had any unused purchased boosters and then you can contact customer support regarding these
Answers
Hello.
Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this.
Kind regards,
Johnny
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0 · Helpful Woah! Sweet Love HahaDears how are you I was playing candy crush saga and i was waiting for new levels to play, but when I was preparing to play the game got crashed and when I try to turn it on it said candy crush keep stopping. So I tried to clear the data and restarted the game, it brought me back to level 1 and I lost all my boosters so I cant play new levels. If you can do anything to restore my boosters please help me thanks
My king ID is:6156018116
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0 · Helpful Woah! Sweet Love HahaUnfortunately, we can no longer reset the boosters, they are temporarily stored and unfortunately lost when reinstalling. If you don't have your score back after that, we can help. Check out the link. If you have problems with this, please contact me again
The last completed Levels
Candy Crush Saga , Level 9170
Candy Crush Friends Saga , Level 4240
Candy Crush Soda Saga , Level 4175
Papa Pear Saga , Level 108
Diamond Diaries Saga , Level 100
Pet Rescue Saga , Level 45
Blossom Blast Saga , Level 25
Bubble Witch 3 Saga , Level 19
Farm Heroes Saga, Level 2
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0 · Helpful Woah! Sweet Love Haha@yoph_1234 Hi and welcome, Sorry to here this has happened to you but never clear game data as boosters are stored there only clear the cache. Unfortunately in the case of mobile devices your boosters are stored on the device itself. So if you game or device crashes , you uninstall or even change device. Your boosters are lost and are not recoverable/ transferable.
Unless you had any unused purchased boosters and then you can contact customer support regarding these
Thank you
A guide to help you locate the different areas in the community!
International Corner FR / ES / DE
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0 · Helpful Woah! Sweet Love Haha