Why is my candy crush saga game went back to level 1 instead my current level 2105?

Tony_Mc · April 2017

Drop back to lever 1 ?

Hi Thye Thiam Teh, thank you for posting this here on King Care. I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care. Kindest regards, Tony - King Care Team

Tony_Mc · April 2017

I have the same problem, it drops to level 1 from 400+ after i login and logout from facebook

Hi Patricia, thank you for posting this here on King Care. I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care. Kindest regards, Tony - King Care Team

Tony_Mc · April 2017

I have the same problem! Drop back to level 1. What happend? How to get my high level?

Hi Magdalena,Thank you for posting this here on King Care.I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.Kindest regards,Tony - King Care Team

ArchuPosh · May 2020

I want my candy crush saga game to play my current level 2105 please. Why last night and tonight my candy crush saga game went back to level 1 instead 2105. I want to continue playing my current level. Please help me. On the top right it says "your game", am trying to delete the candy crush saga game as well as delete the game on the left side of my facebook screen, that I can delete it but not on the top right. Please fix this problem for me, thank you . Archana

Sukanta_Biswas · May 2020

https://community.king.com/en/candy-crush-saga/discussion/comment/775208#Comment_775208

Please check here.

https://community.king.com/en/candy-crush-saga/discussion/251570/have-you-lost-your-levels-heres-how-to-get-them-restored

nlennon · March 2021

I'm having this same problem,I've dropped from level 5351 to level 1 & I've lost all bought gold bars & all boosters?

Sukanta_Biswas · March 2021

https://community.king.com/en/candy-crush-saga/discussion/comment/1447256#Comment_1447256

Welcome 🤗

The first thing you need to try is how you can get the game progress back, so check HERE and HERE to find out how you get back game progress. Let us know if the game progress is back, there will be a way to get back the purchased boosters even if is lost.

Thanks!