lost all my levels

Donna_Tadman

ive lost all my levels on candy crush saga i was past level 1600 and now back to level 1 !!!! i clicked on the normal icon i normally do, then put me onto candy crush screen and started to download! now back to level one !!! HELP! can i restore back to my original level??? 

StuckInATree

As long as you actively connected your game to either Facebook or Kingdom, your progress will be saved and synced to it. If you did, when you reconnect to that account in the game again, the progress from the point where it was last synced will come up.

Donnnaaa

I’ve lost all my levels aswell

Alienscar

https://community.king.com/en/candy-crush-saga/discussion/comment/2073922#Comment_2073922

Hello Donna please read the information I have linked below. Hopefully it will help you get your levels back.

https://community.king.com/en/candy-crush-saga/discussion/251570/have-you-lost-your-levels-heres-how-to-get-them-restored