Exploding Candies in an endless loop

MarkHawk

Hi guys,

We have received feedback from several players about levels where the candies continues to explode in an endless loop.

Levels affected: 2687, 2693, 2699, 2700 and 2703

Thanks for your patience and understanding while we work on this.

- Mark, Team King Care

Kat-23

yup level 2700 wont stop cascading candies, insanely frustrating.  Just advance our games until you figure it out!

It is driving me nuts!!!!! I actually felt my chest getting tight, I feel like screaming. Ughhhhhhhhh!!!!!

Ksalde

yup level 2700 wont stop cascading candies, insanely frustrating.  Just advance our games until you figure it out!

I wasted many boosters and lives on this glitched-up level. ugh.

dawnangel003

Same thing here, I beat the level with one move left and it's been stuck in a loop since last night. Would prefer not to replay this level, felt lucky to beat it in the first place, lol!

Now I'm having the same issue with level 2700 :-(

Phinatic

yup level 2700 wont stop cascading candies, insanely frustrating.  Just advance our games until you figure it out!

Having the exact same issue!

Gerry_Anderson

2700 gets stuck on endless loop. Have had to end the level twice now, because it got stuck

--make that 3 times.  As soon as both sides are cleared, it cycles in an endless loop

Level 2700 is now fixed!!!!!

HardCandy417

I had the same problem. Kept closing the game and restarting it. Finally beat it but it took a bunch of extra lives to do it! Please fix these glitches! Loyal fans of this game do not deserve this...

you actually finished 2703? It seems never-ending. It's still running 99 mil +

HardCandy417

Yes, I passed it today 2703, but yesterday had to end it as it was in the endless loop

how long did the level last? If it loops should I just exit?

klott54

Level 2703 won't stop. Please let me know when this is fixed. 

It's like the Energizer bunny........going and going........are we going to get refunds for all of the boosters we bought??

Nette_Roy

yup level 2700 wont stop cascading candies, insanely frustrating.  Just advance our games until you figure it out!

I'm stuck on 2703 for the 2nd time, killed it the first time cause I had to go out. it's been 50min so far. Please make it stop.

Sue_Wisdom

yup level 2700 wont stop cascading candies, insanely frustrating.  Just advance our games until you figure it out!

I had this with 2693 and now 2703 , please fix asap if possible when it's in the never ending loop !

mjrose103

2703 kill me !!!

l already pass , but it can't stop ! 

This situation already twice !!!

Waste my time and this leave is hard to pass!

How could you help my loss ?

You have to get it out on your last move or it just keeps going

Karen123

Hi guys,

The Game Studio is working on locating the error. I will update you as soon as the issue has been located and solved.

As a workaround please play the level on Facebook or King.com - just make sure you have the game connected online and you will be able to play the level there.

- Mark

I'm still waiting for a response to a question I posted 2 weeks ago. It was regarding an exclusive challenge that I couldn't collect the booster rewards from. Time and many boosters lost trying.

Panpaitos_Creta

Hi guys,

The Game Studio is working on locating the error. I will update you as soon as the issue has been located and solved.

As a workaround please play the level on Facebook or King.com - just make sure you have the game connected online and you will be able to play the level there.

- Mark

Still not fixed... try it an facebook/pc and ios app too.... Lost bonuses and lives

Kwai_Sung_Ho

Hi guys,

The Game Studio is working on locating the error. I will update you as soon as the issue has been located and solved.

As a workaround please play the level on Facebook or King.com - just make sure you have the game connected online and you will be able to play the level there.

- Mark

I just have same problem on level 2693 !! very angry :-{

Betty_Norman

Me too!  I finished 2693 twice and am giving up until I see it is fixed. Wasted 1 lollipop booster, but mostly lots of time.

I have finished it twice as well. Can't believe it is taking this long for the company to fix the problem.....incompetent booobs?