Ich habe Candy Crush Saga auf meinem neuen Handy installiert und alle Booster (über 150 Stück) und alle Leben von Freunden sind weg. Hab mich ganz normal wieder über Facebook angemeldet! Wie komme ich alles wieder ???
I made new install from candy crush Saga on my new mobile. Logged in with Facebook and all my booster, about 150, are gone. Also all my life I got from friends, about 120!!! I want get all back!!!
⚠️ So please attention when you have trouble to lose all of your boosters! ⚠️
1. The boosters also cannot be transferred / saved to any devices on any King's Games when you switch out new or change or upgrade device or reinstall this game!
2. The boosters are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that they are not saved on our servers especially if you didn't have the game saved.
It’s best not to store too many Boosters on your device, as there is a chance they may be lost, or affect the game play.
We do not replace items and help you to return your boosters back that have not been purchased but if you have however lost purchased items, please report this to our Player Support team here, so they can help. 😊
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
🍭 Have a nice and safety day! Sugar Crush! 🍭
🌟 Win Gold Bars here! Help Lucy identify the characters 🌟
👑 Are you newbie? Learn more here! Want to win free Gold Bars? Join here! Subscribe here on Tagging List of King's Games (COTR too) & Community Hub! Help to vote amazing idea's lists here! 👑
Answers
Vielen Dank für Ihre Frage. Leider ist King Care derzeit nur auf Englisch und Spanisch verfügbar
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0 · Helpful Woah! Sweet Love HahaI made new install from candy crush Saga on my new mobile. Logged in with Facebook and all my booster, about 150, are gone. Also all my life I got from friends, about 120!!! I want get all back!!!
- Report
0 · Helpful Woah! Sweet Love Hahahello, all my booster are gone yesterday. I don‘t know why?! I want get all my booster back!!
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0 · Helpful Woah! Sweet Love HahaHi and welcome to the king community.
Please check the below link for some details about loss of boosters.
Ask us anything.
https://community.king.com/en/candy-crush-saga/categories/support
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CC Saga Beginner's Corner
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0 · Helpful Woah! Sweet Love HahaHi and Welcome to our Community
Please report this to our Player Support Team here, so they can help.
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0 · Helpful Woah! Sweet Love HahaDid you reinstall your game or switch devices? If so boosters and lives are lost as they are stored on your device and not the server.
Wash your hands. Wear your mask. Stay safe.
- Report
0 · Helpful Woah! Sweet Love HahaWelcome to Sweet King Community! 👑
Very sorry for your problem! 😔
⚠️ So please attention when you have trouble to lose all of your boosters! ⚠️
1. The boosters also cannot be transferred / saved to any devices on any King's Games when you switch out new or change or upgrade device or reinstall this game!
2. The boosters are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that they are not saved on our servers especially if you didn't have the game saved.
It’s best not to store too many Boosters on your device, as there is a chance they may be lost, or affect the game play.
We do not replace items and help you to return your boosters back that have not been purchased but if you have however lost purchased items, please report this to our Player Support team here, so they can help. 😊
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
🍭 Have a nice and safety day! Sugar Crush! 🍭
🌟 Win Gold Bars here! Help Lucy identify the characters 🌟
👑 Are you newbie? Learn more here! Want to win free Gold Bars? Join here! Subscribe here on Tagging List of King's Games (COTR too) & Community Hub! Help to vote amazing idea's lists here! 👑
- Report
0 · Helpful Woah! Sweet Love Haha