How come i cant get back to my old game after resetting my phone

Roxann_Hawkes

How come i cant get back to my old game after resetting my phone.

_Elsa_

Hi Roxann, it sounds like your game went back to the old version.  Here are some steps to get you back on track:  https://care.king.com/en/candy-crush-saga/my-candy-crush-saga-has-gone-back-to-an-old-version-how-can-i-get-the-newer-version-back

tylette

Roxann_Hawkes said:

How come i cant get back to my old game after resetting my phone.

jackie_wilder

I would love to have my old game back 

darlenesweat51

Start Where I Left Off On A New Device

Glenn1972

Hello @darlenesweat51 , welcome to the King Community!

Have you lost your levels? Here's how to get them restored.

This information HERE should help!

Please don't hesitate to ask if you need further assistance

Thank you