When are you planning to end the “test group” that gives some players a SEVERE disadvantage?

Suzy_FullerSuzy_Fuller Posts: 15 ✭✭

I am a youtuber. In August 2018, I began receiving requests to update various levels. I faced two problems: 1. There were hundreds of levels buffed, so I wouldn’t have time to help everyone who asked. 2. They were not buffed for me...this change only affected a test group, albeit a fairly large test group.

Take 511, for instance. My latest video shows 45 moves, but other folks have 12 moves. That is a 73% decrease in the number of moves, presumably to complete the exact same mission—although I’m not certain the mission is the same since I cannot see any changes. 73% reduction?!? For a level in the 500s, where people are still relatively new to the strategies?!? Your standard line when people complain is that folks need to look for the most recent videos. The problem is that I cannot publish videos for requirements I do not have. I know why you do this; you are trying to get more people to buy more boosters. And that makes sense for your business model. The problem is that when you push people too far, they will just abandon the game altogether. And that makes no sense for your bottom line. PLEASE remove the test group and return the levels to their previous number of turns for all, as soon as possible.

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Answers

  • Chicken_SlayerChicken_Slayer Posts: 7,427 Superstar
    edited August 2018

    Hi Suzy, I get what you are saying but I think you’re looking at it from the wrong angle. Video levels are often changed due to feedback, sometimes not all at once. Sometimes to allow for more feedback. I know in farm heroes I had to wait 6 months for one level to change for me. The testing groups are random yet are not all the same players. They do rotate and it does seem sometimes that others have an advantage over you but it’s not selective. Unfortunately bloggers often have to change levels. I understand that as I too blog. I have had to change and still have to change 100s of levels because I cannot keep up. Some are harder some are easier, some have been changed a dozen times and put back. Unfortunately the line is it’s to keep games fresh. I wish they would stop fiddling so much but it’s not always done against us. Feedback is always good to share though :) 

    You can find out more about our Superstars here

    I am Chicken Slayer.  Farm Heroes addict slaying Chickens since 2013. Wife, Mother, Blogger, Youtuber,  all while endlessly trying to defeat an evil raccoon or the children. Younger versions of their dad and I. We have no chance. 
  • Suzy_FullerSuzy_Fuller Posts: 15 ✭✭

    Hi Suzy, I get what you are saying but I think you’re looking at it from the wrong angle. Video levels are often changed due to feedback, sometimes not all at once. Sometimes to allow for more feedback. I know in farm heroes I had to wait 6 months for one level to change for me. The testing groups are random yet are not all the same players. They do rotate and it does seem sometimes that others have an advantage over you but it’s not selective. Unfortunately bloggers often have to change levels. I understand that as I too blog. I have had to change and still have to change 100s of levels because I cannot keep up. Some are harder some are easier, some have been changed a dozen times and put back. Unfortunately the line is it’s to keep games fresh. I wish they would stop fiddling so much but it’s not always done against us. Feedback is always good to share though :) 

    I believe my perspective is correct. I'm not complaining about King changing a random level here or there. I'm not complaining that they use test groups. I am complaining that they have SEVERELY buffed hundreds of levels all at once, but only for a test group population. So you talk about bloggers often having to change levels. I get that. I started back down at level 1 when the platform changed from Flash to HTML5, so I have literally rerecorded thousands of levels. I’ve recently worked through all the levels that have been changed when King removed the timed levels, or added the waffles, or added the dark chocolate... But I cannot record the changes that have recently taken place, because they have not changed for me. To me, this is beyond the pale. And so I am choosing to voice my opposition to this current situation on behalf of all my subscribers and viewers who have been affected and all who could be affected if they widen the test group. With this additional explanation, I hope you can understand my position. Good luck in your endeavors. :)
  • I am also having the same problem  too

  • Chicken_SlayerChicken_Slayer Posts: 7,427 Superstar

    I do understand totally :) feedback has been passed on but I do understand as even official volunteers like us don’t get in the testing groups and often don’t hear until the players tell us. 

    Communication is terrible!

    You can find out more about our Superstars here

    I am Chicken Slayer.  Farm Heroes addict slaying Chickens since 2013. Wife, Mother, Blogger, Youtuber,  all while endlessly trying to defeat an evil raccoon or the children. Younger versions of their dad and I. We have no chance. 
  • I am having the same problem too and it is unfair

  • I am now on level 511. For my first try, I got 45 moves. But, I couldn't pass on my first go, the next tries, the number of moves was reduced to onky 12!!! So, what's going on here? I won't be able to pass it under this condition. Do I need to give it upu 

  • Suzy_FullerSuzy_Fuller Posts: 15 ✭✭
    edited September 2018

    I am now on level 511. For my first try, I got 45 moves. But, I couldn't pass on my first go, the next tries, the number of moves was reduced to onky 12!!! So, what's going on here? I won't be able to pass it under this condition. Do I need to give it upu 

    I've never seen so many people so frustrated with this game. You're not the only one who has talked about quitting based on this policy. Let's hope that King pays attention to our concerns about this situation.
  • Chicken_SlayerChicken_Slayer Posts: 7,427 Superstar

    Again, its to see if everyone finds the changes better or worse, but they were supposed to be cutting back on it a little as far as I know. I will ask the team again :)

    You can find out more about our Superstars here

    I am Chicken Slayer.  Farm Heroes addict slaying Chickens since 2013. Wife, Mother, Blogger, Youtuber,  all while endlessly trying to defeat an evil raccoon or the children. Younger versions of their dad and I. We have no chance. 
  • I have the same problem with level 584, I have only 12 moves instead of 50! Please stop with this test for a "select group" of people and give everyone the same moves !

  • Thank you Suzy to answer my question on Youtube.... Please stop this test and give everyone the same moves !

  • I have the same problem with level 584, I have only 12 moves instead of 50! Please stop with this test for a "select group" of players and give everyone the same moves !

  • Suzy_FullerSuzy_Fuller Posts: 15 ✭✭

    Again, its to see if everyone finds the changes better or worse, but they were supposed to be cutting back on it a little as far as I know. I will ask the team again :)

    I appreciate the situation you are in. You've mentioned there is poor communication. Therefore, I thought I'd let you know that the information you've received seems to be incorrect. There are now over a thousand levels that have been altered since the beginning of August. And the size of the test group seems to have been considerably expanded. :(
  • I have the reduced moves for some of my levels and it makes them almost impossible to complete. I used to love playing, even the super hard levels, but now, unless the moves are increased, I will be leaving the game. 

  • Chicken_SlayerChicken_Slayer Posts: 7,427 Superstar

    Thanks Suzy, I will get them to look into it. It’s not fair at all :( 

    You can find out more about our Superstars here

    I am Chicken Slayer.  Farm Heroes addict slaying Chickens since 2013. Wife, Mother, Blogger, Youtuber,  all while endlessly trying to defeat an evil raccoon or the children. Younger versions of their dad and I. We have no chance. 
  • Well I am still stuck on level 511, with only 12 moves to complete. This really sucks. Thumbs down to these geniuses at King Co. 

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