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Hi Bettina, King has no way of deleting your accounts. If you want to start back at the beginning you can play the game on king.com by creating an account with them. But never sync it with your Facebook because it will go up to the Facebook level. You can also start a new Facebook account but I think that Facebook frowns on people doing that.
@sameeksha hi, please tell your friend to send a private message to Crazy Cat Lad for deleting King's account. Omkardeep posted this question in the community yesterday and Crazy Cat responded. But I'm NOT guaranteeing that Crazy Cat will respond the same way. If no urgency, pls contact Player Support instead, the normal procedure. Thanks. Before that, pls get your fren to read the link below re. Deletion of acc
https://community.king.com/en/blog/kb/articles/342-how-do-i-delete-my-player-account