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New to our game? First things first... read this crucial gamesaver tip!

Community_TeamCommunity_Team Posts: 1,787 System
edited October 2018 in General Questions

Welcome to the Kingdom! 

We're really happy you've chosen our game and you want to join us for some sweet fun and surprises.

As an eager (and obviously curious) gamer, we want to share the best tip to make your journey through the game a real breeze. 

Since you've come to the Helpcentre already, now's the moment to share the most important tip....

...Save your game!

That's it! 

It's really just those three important words, but they're critical in you having a relaxing, enjoyable and stress-free journey. After all, your progress is everything to you - but to us too! We don't want you to lose a moment of your efforts made in the game.

So, here's our top recommendation...

When you begin, the gameplay progress you make is only saved into the memory of your device, which can be lost if it's not synchronised with us.

When prompted by the game, take a moment to link it to your Facebook profile (or create a King one). You'll see a blue Facebook 'connect' button in all of our games, so in one tap - you're done! Each time you play, your progress will be saved with us and you'll never lose your spot.

If you don't want to use Facebook, don't worry - we've got you covered there too. In the settings menu of our games we also have a 'Kingdom' option, for you to create and save a King profile instead. Just complete the details by entering a nickname, email and password and you're all set. Now you'll have a profile secured with an email and password so you can recover any progress should you change devices, start again or any other scenarios that might lose your progress unintentionally! 

"But it's too late for me, I didn't save with Facebook or a King profile!"

If, for any reason you're here because you can't recover your progress as you didn't already create a profile, don't worry about that either. Just follow the information on this article here.

We'll only need to know the level number you reached, and provided we can find you using your newly saved profile details we can restore your progress pronto! 

We'll make sure you're back on-track and on-course for more Kingcredible adventures and fun.  

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