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Profile picture gone!
Dana_Lazechko
Posts: 2
Level 1
in Support
Hi. My profile picture n longer appears on my Candy Crush icon. It’s a blank silhouette. Please help!
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Comments
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Hi @Dana_Lazechko
Please check it again today. I had a similar problem yesterday where my picture was gone and only avatar pictures were showing which I had never set on my own. Today it's back to normal so it could have been something going on in the game yesterday.0 -
Hello,@Dana_Lazechko! Was your device connected to the internet? Your device needs to be connected to the internet in order for your picture to display. Hope this helps you!1
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My picture has also been replaced by an Avatar on my phone. Deleting and re-downloading the app solved the issue temporarily but the following day it happened again. Yes I am connected to the internet and my picture is still there on my iPad- the problem is only on my phone. Please help1
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Hi @Silverglades and welcome to our sweet Community
Do you have an iPhone? Then I'd recommend trying out these steps to reconnect to Facebook.
I hope you're back on track soon!
By the way since you're here, I recommend checking our our latest competitions - they can land you some free Gold Bars. Check them out here!0 -
Hi, my profile picture is missing, just keeps spinning, on map also my friends can't see me on map. Please help, Lynn.
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Please check this post.
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