Why dont I get the option to watch a video ad for a free life or extra moves or extra booster like

reecetomreecetom Posts: 4
Why dont I get the option to watch a video ad for a free life or extra moves or extra booster like other people do ? 
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Answers

  • Joseph45Joseph45 Posts: 1,582 Legend
    Welcome to our sweet and wonderful community @reecetom! The reason why you may be seeing other poeple have a feature you don’t is probably because sometimes King likes to test features on a group of random players to see if it gains enough popularity. Another reason for this could be that some features previously seen in the game are not meant to stay indefinitely. They come and go from time to time. I hope this clears things up! 
  • mercerikmercerik Posts: 2,548 Legend
    Hi reecetom!

    I get the PLAY ADS, GET A BOOSTER at the BEGINNING of the GAME or when I RAN OUT OF MOVES, or if I NEED A LIFE when I don't have any is when I PLAY Candy Crush in my iPhone. These are different FEATURES. I think, these are ONLY AVAILABLE on MOBILE APP because I've never seen these in my Desktop or Laptop.

    The AD for BOOSTER is NOT ALWAYS AVAILABLE but when it is UP, you can USE IT OVER AND OVER for certain amount of minutes for as long as you DON'T CLOSE the APP. If you do, it MIGHT NOT BE THERE when you COME BACK IN.

    The AD for 1 FREE LIFE is ONLY AVAILABLE when you are COMPLETELY OUT of it and you ONLY GET IT ONCE A DAY as far as I know. I think this one MIGHT BE AVAILABLE in other DEVICES. You can ACCESS this by CLICKING the HEART that shows HOW MUCH MOVES YOU HAVE. If you have 5 it says FULL.

    The WATCH AD FOR FREE SPIN is AVAILABLE when you RAN OUT OF MOVES on a LEVEL. You have PLENTY OF CHANCES OF GETTING EXTRA MOVES on a SPIN because there are I think 4 on the WHEEL, 1 for 15 EXTRA-MOVES and 3 for 5-EXTRA MOVES. I noticed that this ALWAYS COMES UP when I ran out of moves and FAILED THE LEVEL. The ADS are about 5, 10, or 30 SECONDS LONG. I think I have this in some of my UPCOMING VIDEOS. I have a SCREEN SHOT OF JUST 1 OF THEM, the PLAY ADS, GET A BOOSTER at the BEGINNING OF THE GAME.

    Life is a circle of happiness, sadness, hard times and good times.
    If you are going through hard times, have faith that good times are on the way.

    From Star Wars Episode IX Teaser.
    (Converted from MP4 to GIF Format by: mercerik)

    Candy Crush Saga Videos of Completed Levels on YouTube Playlist:
    https://www.youtube.com/playlist?list=PLL7vu6Jj2SjGS_apGebfdCCj8gDFtBjzK

    Candy Crush Soda Saga Videos of Completed Levels on YouTube Playlist:
    https://www.youtube.com/playlist?list=PLL7vu6Jj2SjHsywh5SGbmxuEGxDUHC7gG
    YouTube CHANNEL URL:
    https://www.youtube.com/c/merlstrom


  • reecetomreecetom Posts: 4
    edited February 8
    Thanks for your replys, I use the mobile app and it's frustrating because even when I run out of moves or lives, I still DO NOT get that option, a friend of mine always gets the option to watch an ad for a life or extra moves and a booster everyday, I used to get them years ago and I stopped playing for about a year, when I came back to the game which was about 5 months ago I haven't once had the chance to watch an ad. 
  • mercerikmercerik Posts: 2,548 Legend
    edited February 8
    You are welcome, reecetom! Don't you get the ONCE A DAY FREE SPIN without ADS when you RUN-OUT-OF MOVES? It has the same AMOUNT OF EXTRA MOVES ON THE WHEEL without watching an AD. This is available in every DEVICE, not just MOBILE. KIng.com has been generous with the FREEBIES. They also sometimes let you get 5 FREE EXTRA MOVES when you RUN OUT without using GOLD BARS.

    When you came back after years of absence, did you UNINSTALL & RE-INSTALL the APP? You might lose some of your BANKED LIVES so you have to reach out to the Community Managers and ask what you need to do so you don't lose anything.

    Life is a circle of happiness, sadness, hard times and good times.
    If you are going through hard times, have faith that good times are on the way.

    From Star Wars Episode IX Teaser.
    (Converted from MP4 to GIF Format by: mercerik)

    Candy Crush Saga Videos of Completed Levels on YouTube Playlist:
    https://www.youtube.com/playlist?list=PLL7vu6Jj2SjGS_apGebfdCCj8gDFtBjzK

    Candy Crush Soda Saga Videos of Completed Levels on YouTube Playlist:
    https://www.youtube.com/playlist?list=PLL7vu6Jj2SjHsywh5SGbmxuEGxDUHC7gG
    YouTube CHANNEL URL:
    https://www.youtube.com/c/merlstrom


  • reecetomreecetom Posts: 4
    Yes I do get the daily wheel spin, I help my friends complete there levels when they are stuck and they seem to get the option to watch ads for either a extra life or extra booster at the start of a level or even another chance at the wheel, comes in very handy at times. Yes when I stopped playing for a while I did delete and reinstall, and the ads stopped, just don't know how to get them back. 
    Thanks 
  • taguirre42taguirre42 Posts: 3
    I disagree with what is being said here. My husband and best friend have both had the videos for years not something that has gone away and reappeared I have changed setting reinstalled and tried again several times and nothing works there are no real answers as to why, but I'm trying to catch up with him in levels and have no videos I do have the wheel but so do they, so If want to catch up I have to buy help. Which is complete crap. Everyone should have the same opportunities. I thought maybe when I got closer in levels I would start to get them but no. That wasn't it. 
  • LEoGariLEoGari Posts: 2
    Me too... I don't get the option to watch a video ad for a free life or extra moves or extra booster too  :(
  • PiltzyPiltzy Posts: 1
    I also don’t have the option where as everybody else at home (5other devices) all get the boosters. Don’t think it has anything to do with random picking from king but a glitch in their game. Seems unfair that some people are getting it and not everybody. I was way ahead of everyone I know and now I’m being left for dead. As I can’t get past the levels as easy as them with the free boosters. Very frustrating 🙁🙁🙁🙁🙁
  • kooskoekjesmonsterkooskoekjesmonster Posts: 17 ✭✭
    LEoGari said:
    Me too... I don't get the option to watch a video ad for a free life or extra moves or extra booster too  :(
    Hi LEoGari, too bad you cannot get boosters bij watching commercial ads/videos. But I hope, you still have the Sugar Drops. With Sugar Drops, you have the possibility every day (twice/every 8 hours) to win more boosters. In my situation, I see don't have Sugar Drops anymore, as apparently I am part of a trial group of the Game Studio, that plays CC without this booster winning method. 
    For me, the commercial ads start to annoy me more and more, and the booster you win, are not the boosters I really need to win the newest levels. Some times you can see such an ad, to win extra moves, that is the only one, I really appreciate.

    But as every one, best is, to have all possible features CC offers for all players, including Sugar Drops and watching videos.

    Ciao
  • marthitamarthita Posts: 2
    All the players that don't have the watch an add video or the extra life feature should get together and make a big complaibt to King.com , the game needs to be fare, and the way they are administrating the gane feature are unethical, we are all playing the same game, and like a player mentioned he was ahead of the game and now everybody is passing him, with all this freebies they are getting but some of us not. think about it
  • MaryBLMaryBL Posts: 52 ✭✭
    Nothing is fair. I am uninstalling my game. They are taking us all for mugs.
  • angsmith101angsmith101 Posts: 1
    My husband gets to watch the ads n get lives n he just reinstalled his game I have been playing for years n have never had that option. Kinda unfair!!!
  • queen_candy61whesterqueen_candy61whester Posts: 125 ✭✭✭
    I need the extra boosters and gold bars.


  • SeebeebiesSeebeebies Posts: 1
    I have the same problem. I had the adverts last year for several months. I then got them again two days ago, then this morning they've gone! My boyfriend has had them the whole time. 
    Complaining to King doesn't help, they just send a "mini guide" and say to come here if it doesn't answer the question. 

  • taguirre42taguirre42 Posts: 3
    @Joseph45 ..I disagree my husband has had all the free stuff the last 4 yrs his stuff never comes and goes it's constant. It's bull. I get the once a day spin, and then  the 48 hours to spin for extra moves or a goodie at the end of a level I didn't pass. Reinstalling and restarting doen't help. I agree there is no help in this matter that's why I originally posted on here. Also I occasionally get the vine thing and it almost always says come back later for climb and then before I know it, it's gone. 
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