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Why dont I get the option to watch a video ad for a free life or extra moves or extra booster like

reecetomreecetom Posts: 4 New Bee
Why dont I get the option to watch a video ad for a free life or extra moves or extra booster like other people do ? 


  • Joseph45Joseph45 Posts: 1,586 Legend
    Welcome to our sweet and wonderful community @reecetom! The reason why you may be seeing other poeple have a feature you don’t is probably because sometimes King likes to test features on a group of random players to see if it gains enough popularity. Another reason for this could be that some features previously seen in the game are not meant to stay indefinitely. They come and go from time to time. I hope this clears things up! 

  • reecetomreecetom Posts: 4 New Bee
    edited February 2019
    Thanks for your replys, I use the mobile app and it's frustrating because even when I run out of moves or lives, I still DO NOT get that option, a friend of mine always gets the option to watch an ad for a life or extra moves and a booster everyday, I used to get them years ago and I stopped playing for about a year, when I came back to the game which was about 5 months ago I haven't once had the chance to watch an ad. 
  • mercerikmercerik Posts: 3,479 Legend
    edited February 2019
    You are welcome, reecetom! Don't you get the ONCE A DAY FREE SPIN without ADS when you RUN-OUT-OF MOVES? It has the same AMOUNT OF EXTRA MOVES ON THE WHEEL without watching an AD. This is available in every DEVICE, not just MOBILE. KIng.com has been generous with the FREEBIES. They also sometimes let you get 5 FREE EXTRA MOVES when you RUN OUT without using GOLD BARS.

    When you came back after years of absence, did you UNINSTALL & RE-INSTALL the APP? You might lose some of your BANKED LIVES so you have to reach out to the Community Managers and ask what you need to do so you don't lose anything.

    A Thing Of Beauty Is A Joy Forever
    - John Keats

    Welcome To My Backyard!

    Life is a circle of happiness, sadness, hard times and good times. 
    If you are going through hard times, have faith that good times are on the way. 
  • reecetomreecetom Posts: 4 New Bee
    Yes I do get the daily wheel spin, I help my friends complete there levels when they are stuck and they seem to get the option to watch ads for either a extra life or extra booster at the start of a level or even another chance at the wheel, comes in very handy at times. Yes when I stopped playing for a while I did delete and reinstall, and the ads stopped, just don't know how to get them back. 
  • LEoGariLEoGari Posts: 2 New Bee
    Me too... I don't get the option to watch a video ad for a free life or extra moves or extra booster too  :(
  • kooskoekjesmonsterkooskoekjesmonster Posts: 17 Level 2
    LEoGari said:
    Me too... I don't get the option to watch a video ad for a free life or extra moves or extra booster too  :(
    Hi LEoGari, too bad you cannot get boosters bij watching commercial ads/videos. But I hope, you still have the Sugar Drops. With Sugar Drops, you have the possibility every day (twice/every 8 hours) to win more boosters. In my situation, I see don't have Sugar Drops anymore, as apparently I am part of a trial group of the Game Studio, that plays CC without this booster winning method. 
    For me, the commercial ads start to annoy me more and more, and the booster you win, are not the boosters I really need to win the newest levels. Some times you can see such an ad, to win extra moves, that is the only one, I really appreciate.

    But as every one, best is, to have all possible features CC offers for all players, including Sugar Drops and watching videos.

  • MaryBLMaryBL Posts: 53 Level 3
    Nothing is fair. I am uninstalling my game. They are taking us all for mugs.
  • angsmith101angsmith101 Posts: 1 New Bee
    My husband gets to watch the ads n get lives n he just reinstalled his game I have been playing for years n have never had that option. Kinda unfair!!!
  • queen_candy61whesterqueen_candy61whester Posts: 203 Level 3
    I need the extra boosters and gold bars.

  • SeebeebiesSeebeebies Posts: 1 New Bee
    I have the same problem. I had the adverts last year for several months. I then got them again two days ago, then this morning they've gone! My boyfriend has had them the whole time. 
    Complaining to King doesn't help, they just send a "mini guide" and say to come here if it doesn't answer the question. 

  • taguirre42taguirre42 Posts: 4 New Bee
    @Joseph45 ..I disagree my husband has had all the free stuff the last 4 yrs his stuff never comes and goes it's constant. It's bull. I get the once a day spin, and then  the 48 hours to spin for extra moves or a goodie at the end of a level I didn't pass. Reinstalling and restarting doen't help. I agree there is no help in this matter that's why I originally posted on here. Also I occasionally get the vine thing and it almost always says come back later for climb and then before I know it, it's gone. 
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