Paradise Bay

clm813

King ID #
************ 
User CLM813
Please add my 200 gold....thanks

Cezdiamond

Hello everyone! 
Sorry for the confusion if you are referring to the Paradise Bay campaign please make sure that you have your Paradise Bay game ID ready. 

Then please go to the in game Help Centre for the game that you wish to be compensated. For example in Candy Crush Saga you will find this by going to the pink "settings" cog and then the green "settings" cog and selecting "Help Center" 



Once you have reached the Help Center click on any article and scroll to the bottom and select "Contact Us" 



When contacting us make sure that you select the game Paradise Bay and then a ticket will be created for you :-) 

Thanks so much! 
 

KingChewy

Hi @clm813 - welcome to our friendly community!! If you won an event but did not get your prizes I believe you need to contact support directly at the below link

https://soporto.king.com/contact

@Elsa or @Pummy_Raj - can you please confirm for sure?

Mary575

King a king account #****************

rorie1923

King ID #********* gold bars please

chelsa300

King ID ************ gold bars please 

Candy crush name Chelsa B

Sukanta_Biswas

hello @Mary575 @rorie1923 @chelsa300
Through this messages, I welcome you to the king community.

you can't got gold bars by requesting. obviously you will got, if you win any competition. check here https://community.king.com/en/candy-crush-saga/discussion/252593/communitips-share-your-tips-and-win-some-gold/p1

i hope you understand   

PummyRaj

Hello @clm813 @Mary575@rorie1923 and @chelsa300,

Hearty Welcome to the King Community

To receive the Gold Bars — you will have to go to the game in which you would prefer the 200 Gold Bars —-> then Click on the “Settings” menu —-> then click on “Customercare” —->. There you will have to enter the info you gave above.  I am attaching few screenshots for your understanding....





** After selecting “Customer Care”, you should see this screen 👇👇👇



👆👆👆 this is where you will have to write the details....

Please let me know if you need further help with regard.... to write to me back, tap on “Type your Comment” box located below, then tag me with @ and my name (no space in between), so that I can receive a notification about your reply.

All the very best to all of you.  Keep having fun in your games 👍👍

Thank you @Foley1362 for tagging me.  Please keep an eye for more of these posts and let me know.  Thanks a lot 🤗

Elsa

@Foley1362 thanks for tagging me.  @clm813, @Mary575, @rorie1923, and @chelsea300, we do not handle Paradise Bay here in this community.  They have their very own community and support so for anyone that plays this game, you need to head on over to this link for help:  http://support.paradisebaygame.com/support#articles

Cezdiamond

Hello everyone! 
Sorry for the confusion if you are referring to the Paradise Bay campaign please make sure that you have your Paradise Bay game ID ready. 

Then please go to the in game Help Centre for the game that you wish to be compensated. For example in Candy Crush Saga you will find this by going to the pink "settings" cog and then the green "settings" cog and selecting "Help Center" 



Once you have reached the Help Center click on any article and scroll to the bottom and select "Contact Us" 



When contacting us make sure that you select the game Paradise Bay and then a ticket will be created for you :-) 

Thanks so much! 
 

rena2205

Rena2205

ID ********

tink2725

Thanks for the information. I'm having trouble getting the gold, I hope this helps.

rredmond

Id *********** thank you!

Elsa

Hi @rredmond, please follow the steps posted above from @Cezdiamond and they will help me. Make sure to check off "Paradise Bay".

Elsa

https://community.king.com/en/candy-crush-saga/discussion/comment/339965#Comment_339965

Hi @tink2725, please follow the directions that the Community Manager wrote above (Cezdiamond). They will help you with that. Make sure that you check off the game as Paradise Bay.