Lost level 4108

What happened?  I was on level 4108 and passed the level and I was getting over 2 billion extra points after it was running it for over an hour and a half.  I continued to let it run and when I came back later it was -1.9 billion and going down.  There was no button to skip and then I lost the level and I have to start over.  I took  a photo when I had 1.4 billion.

Answers

  • Sukanta_BiswasSukanta_Biswas Posts: 5,259 Superstar
    hello @Patricia_Sheldon

    I just wanted to drop you a quick message to say thank you for joining the King community forum 🙏🏻
    What device you using for this game?

    If you need help at any time, please contact me by replying to this message. Similarly, if you ever have any question then please do not hesitate to send me a message or posting on category. Have a good day 🙏


  • Patricia_SheldonPatricia_Sheldon Posts: 2
    I was on an ipad.
  • Sukanta_BiswasSukanta_Biswas Posts: 5,259 Superstar
    @Patricia_Sheldon
    check here some troubleshooting,
    Update device software If there is a software glitch, you can get rid of it by installing the latest software version. A new version will improve the overall performance of your device and its security and it will also bring bug fixes. If you didn’t enable automatic updates on your device, you can see if there is an update manually
    Touch Settings.
    Scroll to and touch General.
    Touch Software Update.
    If an update is available, touch Download and Install.
    Read the terms and conditions and touch Agree.
    Touch Agree.
    Wait for the update to download.
    Your device will restart to complete the update.

    We all have our favorite apps and we use them daily. Over some period of time, the cache will pile up, and you may notice the app is running slow or freezing or crashing frequently. 
    Once you delete the cache, the app will work normally.
    see here how to clear cache
    reply me here after checked

    If you need help at any time, please contact me by replying to this message. Similarly, if you ever have any question then please do not hesitate to send me a message or posting on category. Have a good day 🙏


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