Weekly race

mamapixxie

I have won the weekly race for the last 2 weeks but no prize. Why not and whats the point if no reward

Sukanta_Biswas

hello @mamapixxie

We are very pleased that you have joined our king community. Here i am, trying to help you.🙏🏻

Currently the King has released a large number of new events & offers, and has shared it through a few groups. Not all events/ offers are for everyone. Before any change is implemented a randomly chosen group of players is selected to trial the feature, and based upon how the change is viewed king then decide whether the change is one they want to adopt or not. This feature has been rolled out to different players for a certain amount of time but not everyone will receive this.

If you not received special offer's or rewards that mean you are now not under the testing group.
Please Read Here more about it.


I hope I was able to provide some clarity for you, and if there is any other question or concern that I could assist you with, please do not hesitate to reach back out to me!
Have a good day

mamapixxie

I have won it and received a prize before I am also still getting the weekly race and can see where I am in it. My point is why woud this be the case when it says win a prize but you dont

Sukanta_Biswas

hello @mamapixxie
Please show me screenshot. or see here 
Both weekly race but different

mamapixxie

Im not sure what you mean. The picture on the left is like the one I got when I won but not till about 3 days later the one on the right is the way it is all week but none of them have the rewards or no rewards above it. It disappears after a Sunday night because a new week starts so what is it your trying to say

Sukanta_Biswas

@mamapixxie
If you not received rewards that mean you are now not under the testing group. forget it, you have better option for boosters collection. 
https://community.king.com/en/candy-crush-saga/discussion/250570/superstar-information-post-have-you-ever-tried-the-sugar-drop-challenge
https://community.king.com/en/candy-crush-saga/discussion/252067/superstar-information-post-best-levels-for-the-sugar-drop-challenge#latest

mercerik

@mamapixxie

Hi there! Welcome to the Community!

The Weekly Race-Gold resets to Zero every late Sunday afternoon. If you are one of theTop 3 Winners, you will each get a Banner indicating the Boosters corresponding to if you are 1st, 2nd or 3rd place. The Progress on the Leaderboard for Levels This Week Tab is just to let you know how you are doing in the Race. 

Last Week's Race will reset to Zero this afternoon. On Wednesday, the first three placers will each get a Banner with the Boosters to be Claimed. Below is a ScreenShot of how the Banner looks like.

Hope this helps answer your question!

Thanks!

     

mamapixxie

My board always resets on a sunday night not a sunday afternoon.  I have received the banner to claim the prizes before but not until a wednesday and not for the last two weeks. Im sorry i seem to be repeating myself but I know I won because I was so far in front of second and third place after 11pm on the sunday night. No prizes or banner happened so Im confused as to why not

mukisafisher

borntodrive

@Sukanta_Biswas

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