Sugar Drops in Candy Crush Saga - Information and feedback

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Comments

  • DeryckDeryck Posts: 465 Level 4
    @jmesmall @Tankergirl On which device are you playing? I did the sugar drops quest on the Win10 app 3 days in a row and collected all 180 drops without issue. Levels gave me more than 5 drops per level. Others have reported no issues collecting drops as well.

    @Pounawea There seems to be a new glitch for a few players if I'm understanding the above posts right.
  • Hey! Would you like to give us your opinion?

  • jmesmalljmesmall Posts: 30 Level 2
    A few others have reported it. I have a thread on it in the bugs section
  • DeryckDeryck Posts: 465 Level 4
    @jmesmall Thanks for clarifying. As I suspected, this seems to affect the mobile version of the game, @Pounawea
    One mobile player has reported not seeing the sugar drop challenge anymore at all, and several threads in Gen Disc have reported the issue of only getting 5 drops per level.
  • firomsafiromsa Posts: 1 Newbie
    ✭✭
    1:22AM edited 1:49AM
    I can't collect more than 5 sugar drops on a level. As soon as I hit 5 my game spawns no more sugar drops. I play for boosters and this makes it pretty impossible. Is this going to be fixed? I sure hope it's not a permane
  • Sukanta_BiswasSukanta_Biswas Posts: 19,502 Sweet Legend
    Hi @Mary_Kay
    We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.🤗

    I've heard about the problem that no more than 5 sugar drops are available per sugar level. As you may have already noticed, there are some changes to the time boosters. That means the team is working there. I cannot give you more information at this time, but the problem will surely be solved.
    Thank you 😊

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  • Mary_KayMary_Kay Posts: 1,375 Legend
    I cannot give you more information at this time, but the problem will surely be solved.
    Thank you 😊


    Thank you! I truly hope it get solved soon. Sugar Drops are broken and level 6136 is broken so there is nothing for me to play tonight. Can't pass this level and playing for sugar drops is out so I guess I'll go do something less frustrating.   

    Wash your hands. Wear your mask. Stay safe.

  • Sukanta_BiswasSukanta_Biswas Posts: 19,502 Sweet Legend
    edited January 2020
    Hi @Mary_Kay The level solution is in the works, and I hope you don't have to wait too long. However you keep the latest update on App and We will tell you the good news.🤗
    I appreciate your patience.😍

    Have you passed 1000 levels in Candy Crush Saga?
    Collect your badge from HERE.
    Find the wrong and chance to win some Gold bars.

  • lkhadfleylkhadfley Posts: 1 Newbie
    The same thing has been happening to me for 3 days now. It happens on both my computer and tablet. I’ve restarted both of them several times. Frustrating!
  • PounaweaPounawea Posts: 3,536 Community Manager
    edited January 2020
    Hello everyone,

    Thank you all very much for your comments.

    I've merged other open questions in regards to the 5 drop only in this category. Let's please gather all the questions, comments and feedback (support category) here, so the information is centralized in only 1 'place'. 

    I'd like to confirm that getting 5 drops per level is not an issue. The Studio has confirmed that some changes will be applied to some random players with their Sugar drops. 

    A new and random test group was created and very soon it will be reaching more players. @jmesmall @Tankergirl @Mary_Kay @deryck
    The changes for this group of players are the following: 
    • Changing the unlocking level to 501. 
    • Changing the Sugar Candies drops to 5.
    • Changes also in the rewards: untimed boosters as rewards of the Sugar track. 







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  • jmesmalljmesmall Posts: 30 Level 2
    Well this sounds bad but can't complain when I have spent bare minimum into the game
  • JethrinaBodinaJethrinaBodina Posts: 784 Level 5

    Turn off Auto-update 

    Unless you have nothing to lose or are waiting for new levels

    If you don't want to lose features you have, like the Booster Bot, go to your settings and turn off auto-update. That's how I lost the ad videos in November. 
    On the other hand, you may WANT the update to actually improve your game with different, and hopefully better, features and events.

    Patience is a virtue. Peace is a journey. ✌😎🦎

This discussion has been closed.