I am not receiving Lives from friends

cookie56

I am not getting lives from friends. Pleas fix this.

Sukanta_Biswas

Hello @cookie56

I just wanted to drop you a quick message to say thank you for joining the King community forum 🙏🏻

Please check first, your game is connected with Facebook. Best way is open any level and see your Facebook friends list on score board?

cookie56

I can see the lives on Facebook, but they do not show up in my game.

Sukanta_Biswas

cookie56 said:

I can see the lives on Facebook, but they do not show up in my game.
What device you using for this game? 

cookie56

Desk top computer

Sukanta_Biswas

Hello @cookie56
Thank you for your feedback.
Check here your game active or not https://www.facebook.com/settings?tab=applications


Give a feedback 

cookie56

Yes, mine looks like that.

Sukanta_Biswas

@cookie56
Try to open from different browser, google chrome is best for me 
Please show me a screenshot too.
For instructions on how to take a screenshot please visit here https://www.take-a-screenshot.org/

cookie56

I am using google chrome.

cookie56

Hope this helps 

Sukanta_Biswas

cookie56 said:

Hope this helps 
Open Facebook > Setting > Apps & Websites > Candy Crush Saga > Edit.