King.com issue: Why can't I send or receive lives/help on Candy Crush Saga?

anoky

Problème identique, et aucun soutient efficace par le "support" de Candy Crush !

Deejay100six

From google translate.

anoky said:

Same problem, and no effective supports by the "support" of Candy Crush!

Hi,

I think this is an English speaking site.

anoky

Ok, google translation, they can also use it. it works well usually

In addition, the game ask me Adobe Flash Player 11 ???? !!!

Soon a me that I am blocked.

Marilyn-3

DeeJay still not receiving lives in cc soda.

juana29

Hello to someone who can help us. We have not been able to receive or send lives for a long time. I have written to the king stand many times and it always comes the same. exactly the same answer. Go to facebook and blablabla. 3 years ago I play and I never had that, nor do I want to have. Always play at king.com. Does anyone have an idea if they are going to solve this?

susieq007

is this going to be fixed? if not please tell us so we can go through rehab because we can't play this game any more.

Sukanta_Biswas

Hello @susieq007
I just wanted to drop you a quick message to say thank you for joining the King community forum 🙏🏻

I think you have playing this game through the browser on the Kingdom platform. n fact it is an old platform and there is no new features updated in the game. And King is not working on that platform. In the old game, the ticket was prevalent for unlocking episodes. But in the present, these options are not active in game. But it still available on old kingdom platform.
Anyway, we heard there was some problem that you described.And we already reported it. But we have no information about when this problem can be solved.

The problem will surely be solved, but you have to be patient   

Sukanta_Biswas

Hello @mummabear
I just wanted to drop you a quick message to say thank you for joining the King community forum 🙏🏻

Please tell me what device you using for this game?  Are you playing on the Kingdom platform through browser?

Deejay100six

Marilyn-3 said:

DeeJay still not receiving lives in cc soda.

Might be same for me, I only just started playing soda since the cc saga issue started. Yesterday though, couldn't even get the page to load.

Edit; Just had two lives sent to me on soda.

Marilyn-3

 Same here. Started playing the other games since candy crush issue. Can't get past level six on bubble witch saga though. The game freezes up on opening level six. 

Elsa

Ok guys, this list is growing larger and larger.  I don't know if all of you are playing the game on king.com but it has been reported if that is the way you are playing the game.  I will tag @Jelly Jenny who is the Community Moderator and maybe she can get us an update on how the fix is progressing.

Marilyn-3

Thank you Elsa!! I play king.com on both my home PC and my work Mac and the problem is the same on both.

angiehere

Well, it's been a couple weeks for me now that I can't send or receive lives, moves or help to the next episode.  I've been playing six different games on king.com for quite a while now and am embarrassed to say that I have spent money on all of them.  It is bad enough that those of us NOT using Facebook don't get daily rewards in Bubble Witch 2 Saga or CC Soda or Farm Heroes Super Saga and can't play events in any of them either, but now the little bit of the games that work for us are going belly-up.  I now log in to CC Saga, spin the wheel, play out my five lives on previous levels (since I can't get help unlocking the next episode) to get candy for boosters in case the game ever gets fixed, then go to Farm Heroes Saga, play those five lives, on to Bubble Witch 2 Saga and play til I get bored, then watch Hulu and/or Netflix instead of playing the other three games or spending any money on the half-working games that are still at all playable.  As time goes on, I'm sure I will get bored with the whole idea and just quit playing altogether. 
I've not downloaded the store version because my research shows that this would result in a whole crap-ton of stuff being installed on my machine that I didn't want and I didn't spend a few grand to build a great machine to have it compromised in that way, so I guess I'm all but done at this point. 

edwardflora

Update your game as soon as possible...

edwardflora

Update your game as soon as possible...