Win moves and bonus booster wheel have stopped loading??

flink

Win moves and bonus booster wheel will not load??? 

MataiceAlison

@flink
first ensure that internet connection is ok!

pwalsh

I have same problem with bonus wheel. Internet connection is fine... no problems. It just wont load and keeps spinning???

flink

Yep, any ideas? 

Elsa

Hi @flink and @pwalsh, are you by any chance playing the game on king.com?  Glitches have been reported and the studio is trying to find a fix.  No time frame has been set yet.

I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here.  We always run contests so be sure to do them for a chance to win gold bars.

flink

Thanks Elsa, flink playing on Android and saving with facebook, win moves still spinning! 

mercerik

@flink @pwalsh

Hi there! Welcome to the Community!

It is unfortunate what both of you are experiencing. When you say "Win Moves", were you referring to "Watch A Video, Get Free Spin at the end of a failed level or is that the Free Bonus Spin where you don't have watch an ad also at the end of a failed level?

When something like happens, you really don't have a choice but to abort the game. It is not going to do you any good to wait hoping that it will give you something, which will be a miracle. Just close the game and hope it doesn't happen again. If it does, you will have to Uninstall and Re-Install the Game App. It is not necessarily an App issue. It could be internal problem. Let's see what happens next. Just make sure that your Android is Up-To-Date.

Thanks!
 

flink

Get free spin at the end of failed game and the watch an ad and get free spin at end of failed game. The ad plays but the wheel won't load. Will try re-installing and update again. But I'm sure I'll be back to ya.. thanks again 

flink

I reinstalled and the wheel worked fine but once I left the game and went back the same thing occurred. Obviously a glitch.

Elsa

flink said:

I reinstalled and the wheel worked fine but once I left the game and went back the same thing occurred. Obviously a glitch.

That is strange! 

pwalsh

I reinstalled and did updates but my bonus wheel at end of game if I have failed is still not loading????

flink

It sucks cause I've lost interest now 

pwalsh

same, it's too hard  to pass without prizes to help.  Especially when you only have 1 or 2 jellys and you would have passed. 

sheri_h2283

I am having the same issue with bonus wheel continuously loading. I deleted and reinstalled the game and it worked fine but from the time I closed the game and re entered, I was back to where I started. Can somebody please look into this?!

Elsa

So are you all having this problem with clicking on the ad to get the free booster?  Perhaps it's a new glitch starting.

sheri_h2283

Yes. The ad plays but the option to stop the wheel from turning to give a booster doesn't come up. Keeps saying loading....will wait forever...