transfer my progress to new account

dkova26

Why you cant transfer my progres to new account, I allready give my ID namber

PummyRaj

Hello again @dkova26, hope you are having a nice day  

I was just answering your previous Question

If you were asking to "Restore your Level Progress", please follow this link and you will have your levels back in no time   https://community.king.com/en/candy-crush-saga/discussion/246692/have-you-lost-your-levels-a-guide-on-how-to-keep-your-game-saved#latest

Please post back if doesn't help you and/or need further assistance, by tapping on "Type your Comment" located below.

Hoping for the Best!  Have a nice day/evening!

dkova26

One more time.....I do not have a FB profil, only the King one, and, I think, there is problem. My cell keeps the progress but I cant receive any of prizes and any of extra moves. I cant log of my android profile because "there is no internet connection" what is not true. Only thing I see is my ID nomber, there is no edit or settings buttons. Seems like the my account is frozen. Thanks anyway

BrosJayBoss

Hello Please My previous Facebook was hacked with my saved progress. Now i have a new Facebook how do i retrieve my saved progress from my previous Facebook? Really Need help please

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/comment/730760#Comment_730760

Hi @BrosJayBoss . Welcome to our Community

Please email Player Support to manually restore the levels on that account. Check more info here with how to restore a game on a new account

BrosJayBoss

Please i need the email address for player support

Crazy Cat Lad

Hi @BrosJayBoss Please email Player Support directly from the game's Help Center as per the instructions on the page Kiara_Wael posted.