lost boosters

chelmel123chelmel123 Posts: 1
Yesterday I uninstalled and reinstalled candy crush to connect with my Facebook. Although I was able to go back on my level, I lost all of my boosters. I had hundreds of each booster as I try not to use them often. How can I get them back 

Answers

  • firebombmarkusfirebombmarkus Posts: 6,130 Superstar
    Hi @chelmel123 and welcome to our adorable Community 😊 I am sorry this happened to you. The boosters you collect are stored on your device's memory. This way you can reach them even if you are offline. Unfortunately, this also means that if you change the device or reinstall the game you will lose all the boosters. We don't recommend collecting a lot of boosters, it's better if you use them while playing. Here are some tips on safeguarding your boosters. 

    https://community.king.com/en/candy-crush-saga/discussion/252961/safeguarding-your-collected-boosters-and-lives

    As a player I know how inconvenient this is but it's useful for future use. Thank you for your understanding. Have a wonderful day πŸ€—
    You can find out more about our Superstars here

    The only way outside is inside. Namaste πŸ™πŸ»
  • ElsaElsa Posts: 17,739 Superstar
    Hi @chelmel123, welcome to our community.  I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here.  We always run contests so be sure to do them for a chance to win gold bars.
    You can find out more about our Superstars here
    *************************************
    Please  take note that if you are playing your game on a mobile device all boosters and lives are saved to that device so that you can play the game when you are offline.  Please do not accumulate them because any updates, crashes or device changes can cause these items to be lost.
    *************************************
    Newbies, this is for you!  We always run contests on all the King games where you have a chance to earn some gold bars.  Check them out here
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