Fantastic five not active?

Cherise

My Fantastic Five no longer seems to be active. For the last several days the “open” button is not clickable and the days countdown says 0:00 even though when I pass a level it shows I gained points.   

I did toggle the feature to turn it off and back on but didn’t see a change. 

Thanks,Cmorris

Sukanta_Biswas

Hello @Cherise
We would like to welcome you to the king community. Thank you so much for being willing to joining 🙏

We detected some issues with the event and the problem was reported to the studio. Hopefully with the next update, the problem will be resolved 😊
Still, you can show me a screenshot of the problem.

Sukanta_Biswas

Hello @Cherise
We would like to welcome you to the king community. Thank you so much for being willing to joining 🙏

We detected some issues with the event and the problem was reported to the studio. Hopefully with the next update, the problem will be resolved 😊
Still, you can show me a screenshot of the problem.

Cherise

 Sunkata - Thanks for the quick reply. Attached is a screen shot. 

Best,Cherise

Titounet

bonjour
même problème depuis 2 jours 

MyNameHere

I am having the same issue. I did not change anything, yet it keeps notifying me that I am logging points, and the button is disabled just like on the screenshot posted previously by my peers

Sukanta_Biswas

MyNameHere said:

I am having the same issue. I did not change anything, yet it keeps notifying me that I am logging points, and the button is disabled just like on the screenshot posted previously by my peers

We're very sorry for your problem, There is already a thread on this issue, so you will get updates on all the questions and answers there.
Thank you🙏

Boom14

Please let us all know when the Fantastic Five is available again.  I have the same issue as the screen shots above. Please let us know.  Also when is an update due?

Sukanta_Biswas

Boom14 said:

Please let us all know when the Fantastic Five is available again.  I have the same issue as the screen shots above. Please let us know.  Also when is an update due?

Work is underway to resolve it. 😊

bozbus

I am having the same issue with the Fantastic Five button as the others on this site. That is what brought me to this site. Has this been resolved? Am I missing any information to resolve it?

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/comment/709122#Comment_709122

Right now, I'm asking you to check the steps below.

Check App Update > Log Out Game > Restart Device > Open Game & Log In.

Please let me know.

teresamckinney0217

I have the same issues not showing on fantastic five