Sometimes when starting a new game discussion in the community,
you might be asked for your user ID # so that they can look into your account
to see what’s going on. For example, you open the game and you know that you had more gold bars so what happened to them? Gold bars should never disappear from your game! This is when you will be asked to get your user ID # so that they can go into your account to see what happened to your gold bars. If you are playing on a mobile device and/or on Windows 10 then please follow these directions.
If you have been playing the game through Facebook, then the first thing that you need to do is to logout of Facebook. Click on the pink button. The screen will now change to the play screen. Click on the pink button again and now you will see the green setting button on the bottom right. Click on it.
It will now pop up to view your settings . Scroll down to the bottom and click on log out.
Once you are logged out, click on the pink button again. You will now see the Kingdom icon button.
Click on it and if you never played through the Kingdom before you can set up an account
with your email address and password. If
you already have a Kingdom account then login.
Once you are logged in at the top of the page you will see the King
logo. Double click on it and your number
will now be visible.
Please do not post your user ID # in your message. A Superstar will guide you on where to go next.
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