Suddenly, you notice that your game is not working well. It might be a challenge that you won but
never got the reward. Or it could have
been the Candy Crush spinning wheel landing on the Jackpot and you never got
your boosters. It could also be a pop up
error message. In order to get help from
the King community they will ask you to upload a print screen so that they can
get a better idea of what you are seeing.
To create the print screen, please follow the steps here.
As you can see in the print screen below, you
can choose where you are playing the game (see the tabs on top). Following the directions for your device or
laptop and then you can start a new discussion.
Now that you have it saved, it's time to upload it here with your question. Just above the white space where you will be typing your message, you can see this bar across the top. You are going to click on the photo image. A box will pop up and you will click on the "browse" button. It will open to where you have your print screen and you can then upload it here.
You can now finish typing your message and save it!
It looks like you're new here. If you want to get involved, click one of these buttons!