Booster wheel gone, and no checkered flag?

speedytortoisespeedytortoise Posts: 9 Newbie
hello,
my booster wheel has been gone for about a week, I can’t access the episode race for the checkered flag power ups (watching videos), and I see my tortoise avatar is also gone!
am I doing something wrong?
thanks

Best Answers

  • Sukanta_BiswasSukanta_Biswas Posts: 19,835 Candy Moderator
    Accepted Answer
    Hi, @speedytortoise
    We would like to welcome you to the king community. Thank you so much for being willing to joining🙏

    This problem usually occurs if your game is not connected to the server.  So try to do this step below.
    Log out game > Restart your device > Open game & Log in.
    If you can't do that then app have been corrupted
    Let me know..
    Accepted Answer

    Have you passed 1000 levels in Candy Crush Saga?
    Collect your badge from HERE.

  • Hey! Would you like to give us your opinion?

  • Sukanta_BiswasSukanta_Biswas Posts: 19,835 Candy Moderator
    Accepted Answer
    It’s odd that the game screen says “connect to claim reward...”
    i don’t use Facebook, btw.   
    And I only stopped playing for a couple days...weird
    If the game is not connected with an account, or game online mode , you will not be rewarded.
    Accepted Answer

    Have you passed 1000 levels in Candy Crush Saga?
    Collect your badge from HERE.

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