How do I update my game? I can't send or receive lives and so I can't advance to next level. Thanks

DebMac

How do I update my game? I can't send or receive lives and so I can't advance to next level. Thanks

Sukanta_Biswas

Hi @DebMac
We would like to welcome you to the king community. Thank you so much for being willing to joining 😊

Of course I want to help you, but you need to give me some more information.If I get the right information from you, it will be easy for me to help you. Most likely, your game is not connected to a server, so you are experiencing this problem.
What device you're using for this game ?
Show me a screenshot.
Please let me know.. 

bevscastle

Not getting from Inbox. I am on my phone . I can't play. With not getting neighbors to send me life

mwatts58

How to get updates? 

Sukanta_Biswas

mwatts58 said:

How to get updates? 

What device you're using for this game ? Android / iphone ?

mwatts58

I use iPhone 

Sukanta_Biswas

mwatts58 said:

I use iPhone 

Check app update here.

bevscastle

I use android phone

heatharayne

I am having this same problem

Flanje

Hi @heatharayne Visit Google Play Store and search for Candy Crush Saga. The icon looks like this:

Or you can go into settings, apps then CandyCrush Saga and update from there but Do not click Clear Data or your boosters will be lost.

ozashi

Level 2