App Store & iTunes Gift Card: How can I claim a bonus Candy Crush Saga bundle?

PounaweaPounawea Posts: 192 Community Manager

Now you can share the sweetest App Store & iTunes Gift Cards with a bonus Candy bundle!

 

How does it work?

Available online and in stores*, you'll be able to choose an App Store & iTunes Gift Card and as a bonus, we'll add an extra bundle of Candy Crush Saga goodies. Just pick the perfect gift amount to send and the extras will be added to the game automatically!

Gift card values are available in a number of price ranges, and the bundle you receive will make the gift even sweeter. See below for a full list of items we'll add as a bonus!

Whether you buy it for yourself, or as a treat for someone who loves Candy Crush Saga, the monetary value of the card will be added to the App Store / iTunes account, and the boosters for Candy Crush Saga delivered to the game.

(*Offer available at selected stores only the USA, Saudi Arabia, Germany, Netherlands, and the UK).

Where and when can I buy one?

The offer is available in selected outlets for a limited time only. Participating retailers will indicate whether the offer for the Candy Crush Saga bundles is included with your Gift Card purchase. Be sure to look out for the special promotional offer to be certain you receive those sweet extras!

What happens next?

To redeem a gift, the lucky recipient just needs to go to the App Store on their device and use the option to 'Redeem a gift card' and follow the steps. A page which explains this in more detail can be found by clicking here: https://support.apple.com/HT201209

Once the gift card is redeemed, the chosen bundle will drop right into the player's game, ready to use whenever they need it!

Does the gift card code expire?

The offer will be available at selected locations to buy between the 1st of November and the 31st of December 2019, and gift cards will need to be redeemed before the 31st of January 2020.

How can I verify the amount of the gift card?

You can check the balance of the Gift Card online at any time. Just visit the Apple website and sign in to your account. There's an option to “check the balance of a gift card.” Simply enter the pin on the back of the gift card and the account balance will be shown.

I redeemed my gift value, but I can't see it in the game!

The first thing to do is to check that you have the latest version of the game installed. Steps on how to do this can be found here: https://support.apple.com/HT202180 - be sure to keep your game updated and you should find everything delivers promptly.

If you're still having problems after checking for updates, please get in touch with us using the 'Contact Us' button below. 


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