Candy Crush Saga

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No longer able to exit an unstarted board without losing lives - Information and feedback

Dear community,

I'd like to share with you some information in regards to a god old known issue of the game:

as you may be aware, when we access a level, we don't use any move and we exit the level without playing it, we don't lose any life.

This behaviour was not intended since the very beginning and very soon, this issue is going to be fixed.

That means that, once it's fixed, if we access a level to check it out, we don't do anything and we decide to exit the level to go back to the map, we will be losing a life.

Thank you very much for your understanding 🙂

Have a delicious day and let's keep crushing!

Welcome! 👋

Comments

Molly_Knoblock

This is so stupid! Once you are on the higher levels you need to be able to shuffle a few times until you get to a good one. I won't spend money on boosters unless I know they can be used properly in a level.

mercerik

mald12 said:

I'm on the field again, lots of emails annoy me if you disagree with the king's opinion, please move away because I believe the king certainly thinks we love him.
Hi @mald12 !

Ha-ha-ha! 😂 🤣 Love him, really??? Not unless he is Elvis but then that was way before my time. 🤣😹

BTW, there is a way to OPT-OUT of Notifications.

mald12

....

I'm on the field again, lots of emails annoy me if you disagree with the king's opinion, please move away because I believe the king certainly thinks we love him.

queenie777

Level 5461 here. Not spending money anymore either. Quite a huge setback in game progress. Literally just took me 4 hours of straight game play to win one level. One of the best parts of the game was the restart feature. Now if I click the wrong level or forget to use or not use a booster I'm out of luck. Especially when the booster bot is active. Bad form, candy king, bad form.

Dirty_Nurse

MataiceAlison said:

by the way what happened to the discussion about time boosters fro sugar drops?? i thought king would revoke this change as thi really killed the moral of many players, actually before i would play something like 250 levels per week but since it is timed sugar drop boosters and harder levels , I hardly complete 50 levels in a week!🙄🙄🙄

About resetting the candy board b4 even playing , king you have made me speechless 🤐🤐🤐🤐🤐🤐🤐🤐🤐🤐 and angry!

The thread about the useless timed boosters is still around, just scroll down a bit in general discussion and you should be able to find it.

Join the rest of us and simply stop playing until the “fix” is changed. There are plenty of other better uses for your free time after all!

icebox

Please revise this decision. I've been spending a moderate amount of money here and there.
I think I will continue to play but without spending any money until you change this back.

MataiceAlison

xoxolo said:

Ok, then I’m personally planning to quit your game after reaching level 4942 because you have taken away my opportunity to watch ads and are constantly burying my boosters on top of that. Why do we need to tell you how to make this better? We don’t work for king.

@xoxolo please just uninstall b if you are using the App but don't forget to save your progress either on Facebook or Email.
you know candy crush saga is some kind of chill pill to me, its actually the only game I have in my device but i always uninstall when it makes angry , but later install 😋 again to continue only to find frustrating changes!!🙄🙄

MataiceAlison

by the way what happened to the discussion about time boosters fro sugar drops?? i thought king would revoke this change as thi really killed the moral of many players, actually before i would play something like 250 levels per week but since it is timed sugar drop boosters and harder levels , I hardly complete 50 levels in a week!🙄🙄🙄

About resetting the candy board b4 even playing , king you have made me speechless 🤐🤐🤐🤐🤐🤐🤐🤐🤐🤐 and angry!

Lady_Choo

I suggest very strongly you email support. They can pass your feedback on as they always do to the studio.

Lady_Choo

You are more than entitled to your opinion. However the comments are getting very negative. Please if you have an opinion, email support and vent there. We do have house rules on here for a reason. While your opinion is your own, if you are not happy with the way games are run, ganging up on here and adding people, which is my own opinion not kings, is resorting to bullying, do it our way or else. If you have constructive criticism then fine, if not, please email them.

A reminder.

https://community.king.com/en/candy-crush-saga/discussion/177814/candy-crush-saga-house-rules

jd1017

Not being able to reset anymore...I’m done...not fun anymore.

RachDym

I love this game and you have made it so much less fun to play!

moycro

Have just deleted the app as no longer wish to play without the ability to reset

snerb

Someone called “steinen” (May have spelled wrong) commented earlier but his/her post cannot be found but they made some excellent suggestions for other aspects of the game. The current issue is still the biggest problem of course but everything steinen said was on point especially end the endless scrolling to get to a previously played level. Hey King think about this other reason to change back your “fix”: you are always encouraging those of us who are at the end of CC levels to play previous levels. If I scroll back to where I think a certain fun level was, I go in to check it out, and oops, lost a stupid life just trying to get to a favorite level. By the way, I am still boycotting. Spending too much time reading this thread lol. #boycottcandycrushsaga

JethrinaBodina

Pounawea said:

Last but not least, an open question: Can you think of a different way for us to preview levels in the game?
If yes, please share it with us here and I'll be taking it to the Studio! Let's discuss together ideas and options that could be implemented to the game in the future!

Good morning Pounawea,
Previewing the level will serve no real purpose other than choosing boosters, but they'll still potentially end up in useless positions, thus robbing the player. There's maybe one way around that...let the players place their boosters where they want them to be before they make the first move. One of each, just like the game. (Bonus boosters will always be random)

I think that the only real bone King can throw at players is to make other significant changes, such as removing the timer from earned boosters, or at least most of them.
Another would be contests that award the Piggy Bank, maybe once a month or something.

Above all, consistency is missing and very much needed across the various platforms. Android and iOS users should have the same game on every device. If the configuration of the firmware somehow restricts the ability for the game to be exactly the same regardless of the platform, they should still be the same on the individual platforms. That's not rocket science. King HAS to be choosing to hobble a % of random (hopefully not targeted) players.

Someone listed his ideas for improvements and they're all very good, but I like the idea of getting rid of the status updates that come after leaving a level. No one needs to know EVERY. SINGLE. TIME. It delays the gameplay and it's annoying. Today, with the two contests running, I have NINE pop-ups to tap through after EVERY level. My stats haven't changed so much that I even care to look at them and I know where to find the info when I do. It's just another obstacle that eats up the timed boosters.

There you have my two cents and ideas. They've been brewing all week!
✌😎

JethrinaBodina

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Edited by CM: please leet the discussion around this topic only

xoxolo

How are lives useless?
They aren’t going to fix this because they don’t want the odds to be in our favor ever. They want you to buy boosters and then still need a lucky board. Why would anyone purchase boosters just to gamble them like we have to now? It's pointless to even try to earn them because you finally get boosters and then oops.
Its stupid that they want us to be patient, like patient as in go ahead and lose all your boosters till we think about how were going to tell you, in terms that won't make you irate or quit or stop buying the now useless boosters, how we aren't giving them back because you might win that way.

JethrinaBodina

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*Edited by CM: please keep the discussion around this topic only

JethrinaBodina

Lives are useless. I have no idea why people complain about them and the daily spin wheel that “never lands on jackpot”.
I find it hilarious that King has not made an official response to this after a week, thousands of negative comments on various feedback platforms, and massive amounts of players leaving the game.

@dirty_nurse...

I don't think I'd use the word hilarious, but you're right. It's been over a week of "We're gonna get to you soon" statements to string people along and keep the hopeful players playing juuuuust a while longer. They know there are optimists doing just that, still spending if that's what they do already.

I do understand why people complain about the daily jackpot after years of playing and never landing on it; seems rigged to tic right past it every time, right? Well, I've hit the Jackpot on the wheel three times! There's a "sweet spot" on the wheel and if you hit the stop button on that spot your odds of success increase significantly. It's obviously not easy to land on, but it can be done. The wheel spins at different speeds, hiccups sometimes, and the jackpot wedge is smaller than the rest. Try to hit the stop button when it's on top of and about to leave the check-mark candy's wedge.

Lives aren't useless, they're kinda necessary for playing the game, that's why people complain about losing them. 😅The players that pay for them have effectively put a monetary value on them, as well! If they have the money to burn and choose to do it on a video game or a slot machine, it's NOT foolish to them, It's entertainment. Just like going to the movies and paying an arm and a leg so some overpaid actors, producers, and price gouging theater owners get even richer...

I can't undo the edit change to turn off these large bold letters, lol, oops! It just gets worse when I try and I'm not going to rewrite, so, sorry 'bout dat. 😬

mercerik

----
*Edited by CM: please keep the discussion around this topic only

Comments

Molly_Knoblock

mercerik

mald12 said:

I'm on the field again, lots of emails annoy me if you disagree with the king's opinion, please move away because I believe the king certainly thinks we love him.
Hi @mald12 !

Ha-ha-ha! 😂 🤣 Love him, really??? Not unless he is Elvis but then that was way before my time. 🤣😹

BTW, there is a way to OPT-OUT of Notifications.

mald12

....

I'm on the field again, lots of emails annoy me if you disagree with the king's opinion, please move away because I believe the king certainly thinks we love him.

queenie777

Dirty_Nurse

MataiceAlison said:

by the way what happened to the discussion about time boosters fro sugar drops?? i thought king would revoke this change as thi really killed the moral of many players, actually before i would play something like 250 levels per week but since it is timed sugar drop boosters and harder levels , I hardly complete 50 levels in a week!🙄🙄🙄

About resetting the candy board b4 even playing , king you have made me speechless 🤐🤐🤐🤐🤐🤐🤐🤐🤐🤐 and angry!

icebox

Please revise this decision. I've been spending a moderate amount of money here and there.
I think I will continue to play but without spending any money until you change this back.

MataiceAlison

xoxolo said:

Ok, then I’m personally planning to quit your game after reaching level 4942 because you have taken away my opportunity to watch ads and are constantly burying my boosters on top of that. Why do we need to tell you how to make this better? We don’t work for king.

MataiceAlison

Lady_Choo

I suggest very strongly you email support. They can pass your feedback on as they always do to the studio.

Lady_Choo

A reminder.

https://community.king.com/en/candy-crush-saga/discussion/177814/candy-crush-saga-house-rules

jd1017

Not being able to reset anymore...I’m done...not fun anymore.

RachDym

I love this game and you have made it so much less fun to play!

moycro

Have just deleted the app as no longer wish to play without the ability to reset

snerb

JethrinaBodina

Pounawea said:

Last but not least, an open question: Can you think of a different way for us to preview levels in the game?
If yes, please share it with us here and I'll be taking it to the Studio! Let's discuss together ideas and options that could be implemented to the game in the future!

JethrinaBodina

-----
Edited by CM: please leet the discussion around this topic only

xoxolo

JethrinaBodina

----
*Edited by CM: please keep the discussion around this topic only

JethrinaBodina

Lives are useless. I have no idea why people complain about them and the daily spin wheel that “never lands on jackpot”.
I find it hilarious that King has not made an official response to this after a week, thousands of negative comments on various feedback platforms, and massive amounts of players leaving the game.

@dirty_nurse...

I don't think I'd use the word hilarious, but you're right. It's been over a week of "We're gonna get to you soon" statements to string people along and keep the hopeful players playing juuuuust a while longer. They know there are optimists doing just that, still spending if that's what they do already.

I do understand why people complain about the daily jackpot after years of playing and never landing on it; seems rigged to tic right past it every time, right? Well, I've hit the Jackpot on the wheel three times! There's a "sweet spot" on the wheel and if you hit the stop button on that spot your odds of success increase significantly. It's obviously not easy to land on, but it can be done. The wheel spins at different speeds, hiccups sometimes, and the jackpot wedge is smaller than the rest. Try to hit the stop button when it's on top of and about to leave the check-mark candy's wedge.

I can't undo the edit change to turn off these large bold letters, lol, oops! It just gets worse when I try and I'm not going to rewrite, so, sorry 'bout dat. 😬

mercerik

----
*Edited by CM: please keep the discussion around this topic only

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Wishing a very Happy Birthday to all those Candy Crushers with Birthdays in December!🎂🥳 Happy Belated Birthday to: @old_DC @Techz_3712 @loveourlife214 @Lady_Choo @Cat512 @_ayushnaik_ @mallory0405 @jessi2021 @jackieweston23 @purplemama @not_found @BrianLowe @Tashawn_1209 @goodcream21 @LuciLu8 @MiladyR @zyleta @Afsar4242…
💛 A Thank You Note from the Candy Crush Team
As we reach the end of the year, the Candy Crush Team wanted to share a small thank you with you. Every day in this community, we see your passion, your ideas, and the way you support each other. You help make this space what it is. This note below is simply a moment to look back at some of the things you were part of this…
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Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.