No longer able to exit an unstarted board without losing lives - Information and feedback

TurboTim66

Pounawea said:

Warm welcome to all newcomers! 
Your feedback is very much appreciated, it helps us understand how this change is affecting already your player experience. Did you guys start changing your strategies and the ways you used to play the game? If yes, please share it with the community. Keep your feedback coming 

Pouna you appear to be still as blissfully unaware as King that there are so many newcomers ONLY to complain about the changes, and they are telling you clearly they are going to

1.Stop spending money
2.Quit altogether if it is not changed back

So don't waste your time welcoming people when you could actually take note of the anger level of the once loyal community and pass it on. Of course we are angry - where did years of loyalty get us???

Also if you bothered to read the majority of posts - the No. 1 new strategies are
- DO NOT SPEND ANY MORE MONEY
- DO NOT PLAY AND WASTE TIME AND BOOSTERS

Pretty much collect any freebies each day, wait for it to change back. And if it doesn't change soon delete the game.

What part of this do you and King(Activision) not understand??? Its repeated heavily for over a week, hundreds of times and agreed with many thousands more.

What don't you guys get? Hoping it collapses from under you if you don't collectively grow a brain sooner than later and show us all some respect.

Ledalasvegas

Pounawea said:

Dear community,

Warm welcome to all newcomers! 

Your feedback is very much appreciated, it helps us understand how this change is affecting already your player experience. Did you guys start changing your strategies and the ways you used to play the game? If yes, please share it with the community. Keep your feedback coming  

On another hand, to @WatchMEcRush21 comment and others, we are still in conversations with the Studio. As soon as we have it, the official announcement will be posted in this community. 

Have a delicious day 🙂

Oh, for crying out loud.

We. Hate. This. Change. Literally NOBODY has found anything positive about it. 

How did we change our strategies? By QUITTING. The studio has made strategy impossible. 

It would be great if you people could just stop conversing with the studio and give us the bad news already. 

Seriously, not even an apology for the inconvenience? You're barely acknowledging the extreme dislike and outrage thousands of players have been expressing. 

Why on Earth do you still want feedback? Do you think it's going to magically change to something positive? It isn't, I assure you. 

Allow me to specify, as the studio seems to be unclear. 

WE. HATE. THIS. CHANGE.

WE. WON'T. SPEND. MORE. MONEY.

FIX. THIS. OR. LOSE. YOUR. PAYING. CUSTOMERS.

Jesus. I haven't dealt with this level of disregard since I was in retail thirty years ago.

JethrinaBodina

CarynVB said:

The most viewed thread in this community and still no sign of anyone from King addressing the issue. Unbelievable. The loss of being able to shuffle the board was definitely a game changer. I had given up. It was no longer fun. Tonight I decided to give it another chance but my iPhone and iPad didn’t update the levels and I lost all my lives trying to get them to sync. Good grief. 

About your sync, or lack thereof.,I play on Android devices and that happens to me on occasion. Usually happens when I go directly from my tablet to my phone so I can keep playing. I've accidentally played the same Nightmare levels over cuz I forgot to make sure they were synced, but I don't make that mistake anymore! 
I do twothings to fix it, don't know if iOS apps allow it. I go to the app mgmt and clear the cache (not the data, you'll lose every booster saved on thst device). Then I do a Force Stop. It works every time and doesn't hurt the game. Since I got screwed the last time I updated it, I keep updating if one's available, hoping to be one of the chosen few to get ad videos...but now I know that if I get them back I could lose the Booster Bot, so I need to be careful what I wish for, lol. 

rdeeley62

Where are we now in the seven stages?

Pounawea

Hello @TurboTim66 and @Ledalasvegas, 

As I commented in previous posts, I totally understand the frustration caused by this change in the game. As you might know, I recently joined this community and I'm still getting to know things about the game and, most importantly, about you, our players.

Your different game experiences and your feelings when playing the game are very important to me. Every one and each of us can play and strategize in a completely different way and this is what I aim to understand. During these days that have passed, some players might have tried to change/adapt the way they play to this new scenario, some might have already quit. Other players, perhaps, might have decided to wait until the official announcement is released. We have a big community & forum members (growing!) of Candy Crushers and I want to know from all of you so I can represent your voice and sentiment better. 

I understand the situation is extremely sensitive and I totally understand that you might quit the game because you fully disagree with the latest changes brought to the game. This discussion is very difficult, there are a lot of emotions and tension involved.

At the same time, your frustration, disappointment, and concern about the final decision of the team cannot lead to disrespectful comments to my persona, nor to the people working here and nor any member of this community. Insults are not welcome in this community.

That being said, I'll insist on that part again, as soon as we have the official announcement, I'll be posting it here. 

Thanks a lot everyone and have a delicious day.

JethrinaBodina

@Pounawea said: Your different game experiences and your feelings when playing the game are very important to me. Every one and each of us can play and strategize in a completely different way and this is what I aim to understand

But this is what I heard...
King would love to know how many different ways you've changed the way you play (if you play at all)
Don't answer that question or they'll start "fixing" things again!

JethrinaBodina

Rescinded

JethrinaBodina

akamklklg said:

How do i get my friends back instead of random characters

As Pounawea states below, Facebook friends can be returned to the game, and it's a darn good thing he's right. 
I signed out and back into Facebook in the game. I checked both of my devices and they both have my friends, not a bunch of frangers. I didn't experience the Facebook downtime so was unaware of it.
Thank you @Pounawea for at least one crisis averted. I was actually heartbroken to not see the girl I raised as the daughter I never had and "sister" my son needed, I haven't seen her in person in 14 years. 

Pounawea

Dear @JethrinaBodina and @akamklklg,

I've been informed that yesterday there was a Facebook connect downtime and many players might not be connected to Facebook now. If this is the case, I'd explain what you guys are experiencing. 

Let's imagine the following scenario: I used to be connected to Facebook and I could see my friends but, due to last nights' issue, I'm not connected to Facebook anymore and I'm not seeing my friends. Instead, I'm seeing a list of random players that I don't even know. This happens automatically, the game shows you a list of Kingdom friends (players saving their game via email) with default avatars.

So, once you have the chance, please make sure your game is connected to Facebook. Hope this helps!

Lady_Choo

@JethrinaBodina you do realise that king games are NOT the only games studio to have testing features on it don’t you? There are games I stopped playing 10 years ago still labelled as beta. In fact I have played zynga games with features on not available to everyone. 

Let me break it down really simply for those who don’t understand. 

All games companies, release new features. Rather than release to everyone they release to small (by their standards not ours) select groups. This way if a feature turns out not to be popular, or breaks the game, everyone’s experiences are not impacted. This is completely separate to removing a set feature. Not all features remain in a game. Sometimes it might be popular but cause issues or breakages or other reasons. I don’t know all the technics and I don’t work for king so I don’t know all the issues. 

And before you jump on the “ah but” speech...does anyone play funky bay? If so you know it’s not king. You also know it’s plagued by things not working due to mass release and not fixing. But they also have control groups that have features others don’t. Not a  king game. Bellka I think. What relevance does this have? None. No more than bringing up control groups but clearly it needs to be said as you seem to think it’s on a black list. As regards control groups over the years I have always had different tests to my husband. It’s the way games work when they are continually evolving. 

And for the rest of the posters. I understand you are frustrated. However, it’s no good making remarks about idiots and respect and complaining to what is said and responding as you are to the team on here. You catch more flies with honey than vinegar as my nana always said.

As a player my thoughts are my own. Otherwise I wouldn’t be posting them. Just for note.