Please get back with me soon

gkristigkristi Posts: 1
I tried to buy a Danity pack from Candy Crush. I only wanted one, but i have 5 notiifacations saying i bought 5.  I only want 1.  Could you please fix it?


  • PummyRajPummyRaj Posts: 6,596 Superstar
    Hello @gkristi A Warm Welcome to the Candy Crush section of our friendly King Community :) 

    I am very sorry to hear about the issue in your game!  The Community Team does not deal with any purchase issues as the inquiry includes your personal details and this is a public forum!   

    Hence, you will have to contact the "Player Support Team" through this link  
    ** While filling out, enter the TOPIC as "Problems with Purchase"; 
    and the SUB-TOPIC as "Payment Queries"; 
    Explain briefly about the issue and Submit the form. 

    NOTE:  Along with above details, make sure to enter the Game Name correctly! After sending the complaint, you will be receiving an automated email as acknowledgement.  If you have not heard from them within 3 days, send a reply to the same email you have received. 

    Hoping for the Best!  Have a great rest of the day/evening! 

    ** Please post back if you need further assistance by tapping on "Type your Comment" box located below =)

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