Can't login Facebook account

paulpaez25 · December 2019

Please, since today I can't login with my Facebook account and I can't play

help!!!

Sukanta_Biswas · December 2019

Hi @paulpaez25
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.😊

Show me a screenshot of the problem you're experiencing while logging into the game.

For instructions on how to take a screenshot please visit here.

Mazinet · March 2020

I have the same issue. Because of identity problem of my facebook account, i cannot login and continue my old level.

Sukanta_Biswas · March 2020

https://community.king.com/en/candy-crush-saga/discussion/comment/657042#Comment_657042

You must first create a new Facebook account and connect the game. Next step 👇️

Go to the game's Start Menu, then Settings - Help Center - My Game Progress - Contact us and send them an email. Don't forget to mention what level you were on!

It's important that you choose "Problems with my game" as your topic and "Game didn't save" as your subtopic.

I hope you're back on track really soon!

Can't login Facebook account

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