Hi @Rajashree
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.π€
This problem occurs when your game is disconnected from the server.Β I'm asking you to check the steps below.
Check App Update > Log Out Game > Restart Device > Open Game & Log In.
If you are experiencing the same problem after doing this then let me know.



Answers
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.π€
This problem occurs when your game is disconnected from the server.Β I'm asking you to check the steps below.
Check App Update > Log Out Game > Restart Device > Open Game & Log In.
If you are experiencing the same problem after doing this then let me know.
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